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Nimble · 4 weeks ago

Solutions Architect III - Nimble Solutions Delivery

San Francisco, CA

Full-time

Onsite

Mid Level

$130K/yr - $170K/yr

3+ years exp

Nimble Robotics is an AI robotics company focused on building the autonomous supply chain for efficient and sustainable commerce. The Solutions Architect III will serve as the technical and customer-facing lead for new customer implementations, translating requirements into detailed solution designs and ensuring successful integration architecture. This role requires strong communication skills and the ability to manage customer expectations while driving the delivery of complex technical solutions.

Transportation/Trucking/Railroad

H1B Sponsor Likely

Responsibilities

Lead Solution Architecture and Delivery

Translate business needs and operational objectives into clear functional and technical requirements

Own the end-to-end solution design across Nimble systems, customer systems, and third-party platforms, including data models, mapping, API workflows, and secure integration patterns

Lead customer-facing design sessions and explain constraints, tradeoffs, and recommended approaches in a way that is easy to understand

Communicate architectural decisions and rationale to both technical and non-technical audiences

Serve as the technical architect for integrations, including schema translation, partner profile design, and secure data transport using HTTPS, SFTP, or AS2

Produce accurate level-of-effort estimates and help customers understand scope boundaries and dependencies

Own and perform SIT (system integration testing) and UAT (user acceptance testing), issue resolution, and overall readiness for go-live

Drive Effective Client Communication and Expectation Management

Build strong, trust-based relationships with customer stakeholders across technical, operational, and leadership levels

Guide customers through tradeoffs, timelines, scope decisions, and integration constraints

Push back respectfully and professionally when requirements conflict with technical best practices or timelines

Deliver clear, concise, and proactive communication to eliminate ambiguity and maintain alignment

Present complex technical solutions and designs during customer meetings, design reviews, and escalations in a way that is clear and understandable for the audience

Collaborate Cross-Functionally to Ensure a Unified Delivery Approach

Successfully translate and communicate complex technical solutions/designs to the customer

Partner with project managers on scope management, risk mitigation, and change control

Work closely with engineering and product teams to deploy capabilities and validate solution readiness

Translate customer needs into structured requirements, technical specifications, and solution documents that are easily digestible by the engineering/technical team

Ensure Operational Readiness and Go-Live Success

Validate system, data, and workflow readiness before customer launch

Travel onsite for go-live to support operations and serve as the primary point of contact for the customer

Participate in on-call support during hypercare

Provide consistent and accurate status updates for all assigned projects

Train the steady state customer support (CS) team on customer requirements and needs before go-live

Drive Continuous Improvement

Identify recurring issues, workflow gaps, or friction points across customer implementations and propose enhancements to product features, integration patterns, and operational workflows

Contribute to the development of reusable assets, templates, and best practices that elevate the quality, consistency, and scalability of future implementations

Provide structured feedback to product, engineering, and operations teams to help shape roadmap decisions and strengthen end-to-end solutions delivery

Qualification

Solution deliveryAPI-based integrationsSupply chain technologyTechnical consultingSystems integrationClient-facing communicationAnalytical skillsExpectation-setting skillsDocumentation skillsFast-paced environmentSelf-driven

Required

Bachelor's degree in Computer Science, Engineering, Information Systems, Supply Chain, or a related technical or analytical field

3+ years of experience in solution delivery, technical consulting, or systems integration

3+ of experience working with supply chain, warehouse, fulfillment, or logistics technology. ERP, WMS, OMS, TMS, or 3PL and 4PL experience is preferred

Experience with API-based integrations (REST or GraphQL), file-based integrations (SFTP, CSV, or EDI), or AS2 and S/MIME workflows

Familiarity with enterprise or SaaS implementation methodologies

Experience with EDI or X12 transformation or schema mapping

Exceptional client-facing communication skills with the ability to simplify complex concepts and guide customers through technical decisions

Strong expectation-setting skills, including the ability to balance customer needs with feasibility, timelines, and best practices

Confidence in pushing back when requirements compromise solution quality or exceed scope

Ability to facilitate productive discussions with both business and technical stakeholders

Strong analytical skills, including the ability to identify patterns, solve integration issues, and design structured workflows

High-quality documentation skills for requirements, workflows, and technical architecture

Ability to manage multiple priorities in a fast-paced environment

Self-driven with strong ownership and follow-through

Preferred

Exposure to robotics, automation, or warehouse operations

Experience implementing top-tier supply chain software systems such as Manhattan Associates, Oracle, or Blue Yonder

Experience with iPaaS platforms such as Boomi, MuleSoft, or Workato, or with ETL and data flow systems

Experience working in a fast-paced startup or operations environment

Benefits

Paid Time Off

Health Insurance

Paid Parental Leave

Commuter Benefits

Referral Bonus

401k

Equity

Company

Nimble

Nimble is building autonomous logistics powered by generalist superhumanoid robots.

Founded in 2019

San Francisco, CA, US

51-200 employees

https://nimble.ai

H1B Sponsorship

Nimble has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (1)

2022 (2)

2020 (1)