Client Services Representative - Float jobs in United States
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North Carolina State University · 1 month ago

Client Services Representative - Float

positionRaleigh, NC
timeFull-time
remoteOnsite
seniorityEntry Level
money$15/hr - $18/hr
date1+ years exp

North Carolina State University is seeking a Float Client Services Representative to provide essential customer service in a veterinary setting. The role involves managing client interactions, processing medical records, and supporting the clinical team in a fast-paced environment.

EducationNon ProfitUniversities
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H1B Sponsor Likelynote

Responsibilities

Provide customer service to current clients, potential clients, and rDVMs
Checking in clients
Creating medical records
Reviewing consent forms
Processing deposits and payments
Processing referrals
Managing multiple incoming phone lines while multitasking
Communicating effectively with clinical team members

Qualification

Google SuiteCustomer serviceVerbal communicationWritten communicationMultitaskingOrganizational skillsEmotional intelligenceLift 30 poundsVeterinary experience

Required

High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience
Knowledge of Google Suite, email, and scanners
Excellent verbal and written communication skills
Strong organizational, multitasking, and customer service skills
Ability to interact professionally with clients, faculty, and staff in demanding situations
Ability to interpret VHC guidelines and client needs to determine emergencies
Ability to manage multiple phone lines while assisting in-person clients
Emotional intelligence, ability to empathize and mentally process difficult cases
Ability to lift up to 30 pounds, with or without reasonable accommodations

Preferred

Previous client service experience in a veterinary emergency, ICU, or medical setting is preferred

Benefits

Health Insurance for Temporary Employees
Enhance your career with LEAD courses
Attend non-revenue generating sporting events for free.
Childcare discounts
Wellness & Recreation Membership
Wellness Programs

Company

North Carolina State University

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North Carolina State University is an educational institution that offers graduate and undergraduate programs.
dateFounded in 1887
location
Raleigh, North Carolina, USA
people-size10001+ employees
web-link
http://www.ncsu.edu/

H1B Sponsorship

North Carolina State University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (211)
2024 (134)
2023 (164)
2022 (106)
2021 (90)
2020 (108)

Funding

Current Stage
Late Stage
Total Funding
$60.84M
Key Investors
National Institute of Food and AgricultureNational Safety CouncilBezos Earth Fund
2024-06-26Grant· $0.27M
2024-06-13Grant· $0.05M
2024-05-31Grant· $30M

Leadership Team

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Marshall Brain
Director
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