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RCB Bank · 3 months ago

Floater (Teller/CSR)

OKC - Nichols Hills, 7400 N Western Ave, Oklahoma City Region, Oklahoma, United States of America

Full-time, Part-time

Onsite

Entry Level

1+ years exp

RCB Bank is a responsible employer committed to excellence and inclusivity. The Floater (Teller/CSR) position involves providing backup support to branches, assisting customers with transactions, and promoting banking products to enhance customer satisfaction.

BankingCommunitiesFinancial ServicesInsurance

Growth Opportunities

Responsibilities

Obtain customer identification, signature and any other necessary pieces of customer information and record all transactions according to regulations and procedures

Examine cash, check or other documents submitted for the transaction in order to guard against bank loss

Professionally assist customers with concerns and/or questions that may be discussed during the transaction and refer to Supervisor or other departments as needed

Work towards achieving continued satisfaction and retention of existing customers by promoting and educating about products that will further benefit their banking experience with RCB Bank

Balance drawer at the end of shift and report any outages to Teller Supervisor

Opens and closes accounts, accepts deposits to CD’s and IRAs

Performs updates and changes to accounts as warranted

Orders checks, debit cards, for customers and other products and services as offered

Scans daily work to Quality Assurance department

Greet and assist customers in a prompt, professional and courteous manner

Must travel as required based on branch needs as directed by management. (This may require overnight travel depending upon location of the branch)