Abby Care · 5 hours ago
Expansion Manager
San Francisco, CA
Full-time
Hybrid
Mid, Senior Level
$115K/yr - $140K/yr
5+ years expAbby Care is a company focused on family caregiving, aiming to train and employ caregivers to provide paid support at home. The Growth & Expansion Manager will be responsible for defining and executing expansion strategies, refining operational processes, and leading a team to support the company's mission of delivering exceptional care across new geographies.
Child CareHealth CareHome Health Care
Responsibilities
Help define and execute the vision of the Expansion function end-to-end. You’ll define strategy for expansion, set northstar KPIs, build scalable processes, and drive mission-crucial initiatives to bring our program to new geographies and to thousands of new families
Craft growth processes for scale and constantly experiment. You’re relentless about operational excellence. You’ll help take our operations team to new heights through constantly refining processes, designing systems, and constructing playbooks that will scale with exponential growth
Partner with operations, clinical, and product teams across the company. You'll be a critical voice for shaping our roadmap to further our mission
Enable Cross-Functional Support and Crisis Management: You will partner and collaborate closely with internal teams and leadership (e.g., Growth, Product, Finance, HR) to shape our strategy and execution across markets, provide resources for local needs, and establish risk management protocols for consistent handling of operational disruptions
Build for Scale and Flexibility: We have grown exceptionally fast and expect that growth to continue to accelerate. That growth comes with the complexity of requirements that differ across the United States. You’ll collaborate closely with leaders to best balance optimal patient experience with varying regulatory requirements and that will support hypergrowth. It’s an interesting challenge that keeps us going everyday
Team Leadership and Development: Lead and mentor a high-performing group of Expansion Associates, fostering a culture of continuous improvement, innovation, and data-driven decision-making. Act as a leader within the team, fostering a collaborative and innovative culture and inspiring associates and teams across regions to uphold high operational standards and customer satisfaction
Qualification
Required
At least 5+ years of operational or strategy experience. You've worked in consulting, banking, private equity, and have also worked in fast-paced operations of a startup or larger company, having experience in go-to-market and expansion
Experience building and structuring operations teams on-the-ground. You're a stellar project manager, recruiter, and leader when it comes to running a high-velocity operations function
Experience with setting strategic direction. You'll understand the company's mission, influence strategic objectives, and execute toward measurable goals
Experience in business analytics and metrics. You're data driven and use that to inform your decisions
Preferred
Bonus points if you worked in healthcare or similar industries
Benefits
Comprehensive health coverage that works for you. We cover 90% of your premiums and 70% for your dependents, with multiple PPO plan options to choose from for medical, vision, dental, life, and short-term disability.
Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays.
Team bonding. We love bringing our teams together. As a full-time employee, you’ll get to connect, collaborate, and have fun through team activities and our annual company retreat.
Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered).
Paid parental leave to support your growing family. We provide paid leave, so you can focus on bonding and adjusting to life as your family grows.
Company
Abby Care
Making family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase