Georgia-Pacific LLC · 3 hours ago
Technical Service Representative
Madera, CA
Full-time
Onsite
Mid Level
$80K/yr - $120K/yrGeorgia-Pacific LLC is a leading manufacturer in the packaging industry, seeking a Technical Service Representative to enhance customer relationships and deliver exceptional service. The role involves managing projects, providing technical guidance, and ensuring quality standards are met while collaborating with various teams.
Clean EnergyManufacturingNatural Resources
Responsibilities
Cultivate and maintain strong relationships with customer accounts, collaborating closely with our sales teams and customers to understand their needs and develop strategic action plans
Support both national and local business efforts through comprehensive project management, overseeing design implementation, and ensuring delivery of exceptional quality and service for GP customers
Identify and troubleshoot quality or service challenges by working cross-functionally with local plant teams. Analyze issues, communicate effectively, and drive effective solutions, including timely root cause analysis and resolution
Provide expert guidance and troubleshooting assistance to customer operations utilizing automated equipment, with a focus on improving throughput and efficiency
Manage your workload effectively with excellent time management skills, consistently exceeding internal and external expectations
Regular travel within the Northern California region is required for technical service calls, account maintenance, inventory checks, and project-based assignments
Utilize Microsoft Office 365 tools (Word, Excel, Outlook, PowerPoint, SharePoint) and CRM platforms (Microsoft Dynamics) to document activities and collect data efficiently
Qualification
Required
Demonstrated experience with operations, maintenance, design, or quality in packaging
Travel up to 50% of the time, including potential overnight travel
Preferred
Strong understanding of packaging quality standards and best practices
Corrugated design knowledge and experience
Production and/or operations experience within a manufacturing environment
Proficiency with automated case erecting/forming equipment
College degree in packaging science, a business-related field, or equivalent advanced trade school education preferred
Six Sigma or other quality-related training
Benefits
Medical
Dental
Vision
Flexible spending and health savings accounts
Life insurance
ADD
Disability
Retirement
Paid vacation/time off
Educational assistance
Infertility assistance
Paid parental leave
Adoption assistance
Company
Georgia-Pacific LLC
Georgia-Pacific and its subsidiaries are among the world’s leading manufacturers and marketers of bath tissue, paper towels and napkins, tableware, paper-based packaging, cellulose, specialty fibers and building products.
Founded in 1927
10001+ employees
H1B Sponsorship
Georgia-Pacific LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (57)
2024 (37)
2023 (46)
2022 (44)
2021 (16)
2020 (21)
Funding
Current Stage
Late StageTotal Funding
unknown2005-11-13Acquired
Leadership Team
Erin Beckman
Senior Vice President, GP PRO sales
Chris Warburton
Chief Customer Officer
Recent News
Company data provided by crunchbase