Sense · 4 weeks ago
Senior Product Manager & Sales Engineer, Grid Management Software
Cambridge, MA
Full-time
Hybrid
Senior Level
$170K/yr - $185K/yr
5+ years expSense is seeking a highly motivated and experienced individual to fill a unique hybrid role combining Senior Product Management and Sales Engineering for their suite of utility-facing grid management software. This role involves driving product strategy and roadmap while supporting the sales team as the primary technical expert, bridging customer needs with product capabilities.
Consumer ElectronicsGreenTechHardwareInternet of ThingsSmart HomeSoftwareSpeech Recognition
Responsibilities
Define and champion the long-term vision, strategy, and roadmap for our grid management software products, particularly focused on fault detection, localization, and management functionality
Conduct in-depth market research, competitive analysis, and utility customer interviews (including Product Discovery sessions) to identify key pain points, emerging trends, existing tech stack and workflows for relevant utility teams, and new product opportunities
Working closely with our expert data science team, align strategic objectives and customer feedback with our unique technical capabilities to develop the high level architecture and identify clear, prioritized product requirements and use cases
Collaborate with marketing and sales to develop compelling product positioning, messaging, and launch strategies
Act as a Subject Matter Expert (along with our data science lead) in high-value sales cycles, leading technical presentations, product demonstrations, and in-depth Q&A sessions for utility executives and technical teams
Collaborate with utility prospects to understand their unique operational and IT environment, helping to architect and scope utility-specific implementation plans and manage successful Proof of Concept (POC) deployments
Provide critical technical content and validation for responses to Requests for Proposals (RFPs) and Requests for Information (RFIs)
Train and empower the broader sales team on new product features, technical differentiators, competitive landscapes, and effective demo techniques
Systematically capture and communicate prospective and existing customer technical feedback and recurring sales objections back to the engineering and product teams to directly influence the roadmap
Qualification
Required
Domain Expertise: 3+ years of direct experience working for electric utilities or building solutions for this market, specializing in grid operations, distribution management, SCADA, ADMS (Advanced Distribution Management Systems), DERMS (Distributed Energy Resource Management Systems), or similar operational technology (OT) software
Communication: Exceptional verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and executive audiences
Technical Fluency: A strong understanding of modern software architecture, cloud deployment models (SaaS/PaaS), and software and integration standards relevant to the utility sector
Experience: 5+ years of experience in product management, sales engineering, and/or solutions architecture for enterprise B2B software, with at least 2 years in a senior-level role
Education: Bachelor's degree (or equivalent training and experience) in Engineering, Computer Science, or a related technical field
Location: Hybrid - able to work from Sense's Cambridge, MA office several days per week to enable tight collaboration with technical leaders and executive stakeholders
Preferred
Prior experience and high achievement in a customer-facing technical role
MBA or a Master's degree in a relevant technical field
Proven ability to manage products through an entire lifecycle, from ideation to end-of-life
Experience using AI to streamline the day to day work of product management, market insight, and technical sales enablement
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Work From Home
Free Food & Snacks
Wellness Resources
Stock Option Plan
Company
Sense
Sense specializes in tracking devices and home automation solutions for its customers.
51-200 employees
H1B Sponsorship
Sense has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
Funding
Current Stage
Growth StageTotal Funding
$174.6MKey Investors
Japan Energy FundMacKinnon, Bennett & CompanySE Ventures
2022-04-27Series C· $127.6M
2021-09-03Series Unknown
2019-07-29Series B· $10M
Leadership Team
Mike Phillips
Co-founder, CEO
Ryan Houlette
SVP Engineering & Technology / Cofounder
Recent News
2025-09-30
2025-08-04
Company data provided by crunchbase