ACLU · 1 month ago
VMS Community Manager
Washington, DC
Full-time
Hybrid
Mid Level
$137K/yr - $137K/yrThe ACLU is seeking a VMS Community Manager to support its National Political Advocacy Department. This role involves managing voter file platforms, providing data support, and collaborating with various teams to enhance the organization's impact on civil rights and liberties.
AdviceLegalNon Profit
Responsibilities
Administer aspects of the ACLU's VMS and voter file platforms, including but not limited to: NGP-VAN and EveryAction. This includes monitoring the use of the systems to ensure compliance with ACLU data practices
Offer thoughtful and speedy data and technology support to diverse teams with varying needs and levels of expertise
Function as part of a national data team to build and maintain the shared state and national data infrastructure necessary to support organizational goals
Track, report on, and disseminate analysis of program results, voter contact, online supporter outreach, and data relevant to various aspects of our work
Provide strategic guidance on the best tactics and tools to achieve goals of the programs you're assigned to support
Lead on the front lines ensuring we are delivering impactful solutions to the field: setting and meeting high standards of customer support and relationship building; ensuring constituents get the most out of our suite of tools and products; crafting reporting to ensure we are building relationships and providing the highest level of constituent support and strategic guidance
Develop and coordinate long-term plans and process improvements for providing services and support to campaigns for upcoming cycles
Ensure our data, tools and products are documented to maximize usability and troubleshooting
Coordinate communication with all stakeholders about tools, services, support, training to various community constituencies
Collaborate on a comprehensive training program for all relevant departments to ensure effective and efficient use of VMS data, tools, services, and technology
Maintain awareness of emerging opportunities and challenges on key policy and political trends
Maintain awareness of the work to facilitate representation of the Department internally and externally
Exercise independent judgment to solve problems and determine creative solutions
Demonstrate an ability to be flexible and adjust priorities as necessary in order to adapt to changing external environment
Engage in special projects and other duties as assigned
This position requires flexibility in work schedule, including the ability to work nontraditional hours
Qualification
Required
Experience in an organizing or data management focused role for a progressive organization
Ability to communicate technical concepts to both technical and non-technical audiences
A vision for how community collaborations and strategic support, coupled with resources such as tools or products, provide decisive edges in the field
Ability to remain focused and effective in a fast-paced environment, with multiple competing priorities
Passion for training, documentation, and knowledge/best practice sharing
Ability to understand and deploy systems that are managed across multiple parts of a team
Oriented towards moving fast while also maintaining a level of patience with others
Strong independent work ethic and team collaboration skills
Excellent research, writing, analytical and communication skills
Previous experience using EveryAction and NGPVAN a must
Preferred
Previous experience providing support to staff and/or volunteers a plus
Fluency, expertise and experience in multiple ACLU issue areas, a plus
Willingness to travel
Benefits
Time away to focus on the things that matter with a generous paid time-off policy
Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment)
Plan for your retirement with 401k plan and employer match
We support employee growth and development through annual professional development funds, internal professional development programs and workshops
Company
ACLU
The ACLU is an non-profit, non-partisan organization of people who believe in the power of action.
Founded in 1920
501-1000 employees
H1B Sponsorship
ACLU has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$0.12M2017-01-31Seed· $0.12M
Leadership Team
Deborah Archer
President
Esete Assefa
Chief Political Advisor
Recent News
2026-01-18
2026-01-16
2026-01-16
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