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Oral Surgery Partners · 2 hours ago

Clinical Manager

Syracuse, NY

Full-time

Onsite

Entry, Mid Level

$25/hr - $30/hr

2+ years exp

Oral Surgery Partners is a dental practice specializing in oral and maxillofacial surgery. They are seeking a Clinical Manager to oversee clinical operations, manage the clinical team, and ensure high-quality patient care in a compliant environment.

Health CareHealth DiagnosticsMedical

Responsibilities

Ensure all patients receive the highest quality of care and service

Communicate with patients, both in-person and by phone, in a friendly and professional manner

Develop and maintain positive, professional relationships among patients, staff, and surgeons

Resolve patient complaints effectively and in a timely manner

Support efforts to maintain a clean, organized, and professional environment, ensuring operatories are properly cleaned, supplies are stocked, equipment is maintained, and staff follow company policies and regulatory guidelines

Assist surgeons during oral and maxillofacial surgical procedures

Prepare and sterilize instruments, equipment, and operatories following infection control standards

Provide pre‑operative and post‑operative instructions to patients clearly and accurately

Maintain accurate patient records, including charting and treatment documentation

Monitor and assist patients with anesthesia preparation, recovery, and safety protocols under surgeon direction

Set up surgical trays and ensure all necessary instruments and supplies are available

Support sedation procedures by monitoring equipment, maintaining logs, and ensuring proper documentation

Maintain cleanliness and organization in all surgical and sterilization areas

Ensure proper handling, disposal, and documentation of biohazard and regulated waste

Oversee compliance with clinical training, established methods, and approved tools

Ensure clinical equipment remains in proper operating condition

Manage Safety Data Sheet (SDS) updates in a timely manner

Coordinate quarterly emergency training for all clinical staff

Handle recalled items and ensure corrective actions are completed

Manage the clinical team, including hiring new team members as needed

Conduct performance management activities to ensure accountability and alignment with standards

Ensure all team members receive sufficient and ongoing training

Communicate openly with team members through regular staff meetings and one-on-one discussions

Support the Practice Administrator by proactively identifying operational gaps and recommending improvement solutions

Ensure adherence to company policies, safety standards, and regulatory requirements

Gather monthly inventory for each office and submit required information to the Finance department on schedule

Ensure ordering is completed through approved vendors and that controlled substance invoices, and 222 forms are properly processed and filed

Verification that crash carts are up to date and fully operational

Fire extinguisher checks

Attest and compliance documentation review

X-ray unit calibration compliance

Omni-cam calibration

Verifications that Power of Attorney (POA) documents are current

Drug book accuracy and proper documentation

Confirmation that oxygen/nitrous tanks are full and properly connected

Ensuring controlled substance invoices are printed and maintained

Ensuring 222 forms are completed after controlled substance orders are received

Confirming that all drug cabinets are properly locked and secured

Qualification

Dental experienceClinical operations oversightLeadership experienceComputer skillsAnalytical skillsCommunication skillsInterpersonal skillsDetail-orientedPositive attitude