Apply on Employer Site

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly) · 1 day ago

URBN Senior Product Manager, Post-Purchase

Philadelphia, PA

Full-time

Onsite

Mid, Senior Level

3+ years exp

URBN is seeking a Senior Product Manager, Post-Purchase to join our Digital Product team and drive product strategy across our portfolio of beloved brands. This role will focus on post-purchase and supply chain themes, supporting the customer experience after checkout and throughout delivery and return windows.

ApparelFashionLifestyleWeb Design

H1B Sponsor Likely

Responsibilities

Lead the discovery process for identifying customer and business opportunities

Leverage data, research, and competitive analysis to build compelling business cases that justify opportunity prioritization and guide roadmap decisions

Partner with UX to define user experiences and work closely with BSAs and Engineers to connect business requirements with functional requirements

Field questions and clarify requirements to ensure the team has a shared vision for tactical solutions

Take accountability for successful feature delivery to our brands and customers

Conduct UAT, manage launch readiness activities, and partner with stakeholders to build enthusiasm around new features while measuring their impact

Navigate complex stakeholder relationships to facilitate alignment across discovery, definition, and delivery phases

Negotiate and build consensus among peers across Engineering, Brands, Analytics, and other discipline groups

Qualification

Product ManagementData AnalysisCross-functional CollaborationRetail ExperienceUser Experience (UX)Analytical MindsetCommunication SkillsLeadershipOrganizational Skills

Required

3+ years building consumer digital products with experience driving product decisions and building consensus among cross-functional teams (Engineering, UX, Brand stakeholders)

Exceptional communication skills - you're a natural storyteller who can navigate ambiguity and present clear viewpoints to stakeholders at every level

Leadership that inspires - you motivate and support cross-functional teams to deliver outstanding results

Detail-oriented with strong organizational skills - you thrive managing multiple ongoing projects while maintaining attention to detail in fast-paced environments

Technical foundation - Bachelor's in Computer Science, Industrial Design, or related field ideal (but we value diverse backgrounds and relevant experience)

Analytical mindset - comfortable working with data, research, and competitive analysis to inform product decisions and measure impact

Preferred

Retail experience strongly preferred - understanding of digital commerce, seasonality, inventory considerations, and omnichannel customer journeys in fashion/lifestyle retail

Excitement about building digital products for passionate brand communities in the rapidly changing retail landscape

Benefits

Medical

Dental

Vision

PTO

Generous employee discounts

Retirement savings

Much more

Company

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

URBN Urban Outfitters, Inc.

Founded in 1970

Philadelphia, Pennsylvania, USA

10001+ employees

http://urbn.com

H1B Sponsorship

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (28)

2024 (14)

2023 (22)

2022 (19)

2021 (20)

2020 (13)