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Huitt-Zollars, Inc. · 4 hours ago

CRM Database Administrator

Dallas, TX

Full-time

Onsite

Mid Level

3+ years exp

Huitt-Zollars, Inc. is a leading Architectural and Engineering firm established in 1975, providing innovative services to clients. The CRM Database Administrator will manage and maintain the CRM system, ensuring data integrity, providing user support, and generating analytical reports to support business development efforts.

ConsultingReal Estate

No H1B

Responsibilities

Configure and customize the CRM system to align with business processes and objectives

Implement workflows, automation, and integrations to improve efficiency

Manage user roles, permissions, and access controls

Ensure the accuracy and completeness of data within the CRM system

Regularly clean and update the database to remove duplicates and outdated information

Implement data validation rules and conduct regular audits

Provide technical support to CRM users, resolving issues promptly

Develop and deliver training sessions to ensure staff are proficient in using the CRM system

Create user guides and documentation for reference

Generate regular and ad-hoc reports to provide insights into business development activities

Analyze data to identify trends, opportunities, and areas for improvement

Support the sales and marketing teams with data-driven recommendations

Monitor CRM performance and troubleshoot any issues

Collaborate with IT to ensure system security and data protection

Stay updated with CRM software updates and best practices, implementing enhancements as needed

Lead CRM-related projects, from planning to execution and evaluation

Coordinate with stakeholders to gather requirements and ensure successful project delivery

Document project progress and provide regular updates to management

Understands, follows, and enforces Huitt-Zollars' business process

Productively collaborates with others and leads or encourages teams to achieve success and camaraderie amongst each other

Understands and follows HZ QMS and Quality initiatives. Ensures quality control measures are being adhered to on projects and daily operations

Understands duties and responsibilities, possesses necessary job knowledge and technical skills, maintains job knowledge current

Assist with appropriate administrative and project support tasks supporting the needs of the project team and office

Complete assignments on-time, within budget, and with highest level of quality

Routinely proposes and produces more effective ways to accomplish assignments

Qualification

CRM software proficiencyDatabase managementAnalytical skillsData visualization toolsProject managementCommunication skillsInterpersonal skillsOrganizational skillsTime management