Four Seasons Hotel Boston · 10 hours ago
Night Manager - Four Seasons Hotel Boston
Boston, MA
Full-time
Onsite
Mid, Senior Level
$75K/yr - $83K/yr
1+ years expFour Seasons Hotel Boston is a luxury hotel committed to providing exceptional experiences for guests through a world-class employee experience and company culture. As the Night Manager, you will oversee hotel operations during the overnight shift, leading a dynamic team to ensure personalized service and addressing guest needs with professionalism.
Hospitality
Responsibilities
Manage and support the overnight operations
Foster a positive and engaging work environment, motivating the overnight team to deliver consistently exceptional service
Ensure a seamless and personalized arrival and departure experience for all guests
Review expected arrivals, verify VIP and special requests, pre-register guests, assign rooms, and confirm room availability
Handle guest and employee concerns with professionalism, empathy, and sound judgment
Perform the nightly hotel audit and review daily credit and balancing reports
Prepare and distribute all required morning reports accurately and on time
Ensure a smooth and thorough handover between the day and night operations
Collaborate closely with Security, Engineering, and Housekeeping to fulfill guest requests, address maintenance issues, and proactively manage safety and security matters
Uphold the hotel’s standards for health, safety, and security at all times
Perform any other duties necessary to ensure the smooth operation of the hotel during the overnight period
Qualification
Preferred
Minimum 1-2 years of experience in an assistant manager or manager role, ideally within a luxury hotel environment (Front Office, Rooms Division, or Guest Services)
Strong leadership skills with the ability to coach, motivate, and develop a high-performing overnight team
Hands-on, guest-focused approach: you anticipate guest needs and exceed expectations
Excellent communication skills: fluent spoken and written English; additional languages a plus
A calm, confident presence; capable of handling guest concerns and operational challenges independently
Immaculate personal presentation, professional demeanor, and genuine passion for luxury hospitality
Knowledge of hotel systems and comfortable with financial, reporting, and auditing responsibilities
Flexible schedule with availability to work rotating shifts, weekends and holidays
Benefits
FREE Medical and Dental insurance for you and your eligible dependents.
Have career growth opportunities both within Four Seasons Hotel Boston and worldwide with our company.
Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program.
Complimentary meals at our employee cafeteria.
401k participation with company matching program.
Complimentary Life insurance.
Vacation & Paid Sick Time Off.
And much more!
Company
Four Seasons Hotel Boston
Four Seasons Hotel Boston is the premier luxury hotel in New England’s gateway city.
201-500 employees
H1B Sponsorship
Four Seasons Hotel Boston has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase