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ChenMed · 2 hours ago

Center Clinical Manager

Memphis, TN

Full-time

Onsite

Mid, Senior Level

$54K/yr - $78K/yr

5+ years exp

ChenMed is a family-owned and physician-led organization transforming healthcare for seniors. The Center Clinical Manager is responsible for overseeing day-to-day operations, managing clinical quality and compliance, and ensuring a high level of patient care and staff performance.

Health CarePrimary and Urgent Care

H1B Sponsor Likely

Responsibilities

Collaborates with Center and Divisional leaders to provide VIP service to patients, family members and staff

In partnership with Center leadership, manages clinical operations to ensure organizational objectives relative to clinical performance metrics, growth strategy and membership goals are regularly met and/or exceeded

Ensures proper back office staffing scheduling, approves staff payroll and PTO, plans for and manages staffing shortages

Performs direct patient care duties as/when needed. Patient care may include all duties roles and responsibilities of a Care Promoter

Uses data analytics and dashboards to assist with the development and execution of business strategies that increase revenue and quality ratings (HEDIS/STARS/Clinical Gaps) and support our core model

Develops protocols and procedures to improve staff productivity. Collaborates with PCPs to coach and manage clinical staff performance; implements progressive improvement plans and disciplinary action when needed

Manages medical equipment and supply inventory. Ensures availability and proper preventative maintenance of emergency equipment. Troubleshoots malfunctions, initiates service and repair requests and inspects new equipment

Ensures key performance targets are met, including but not limited to: Key Performance Metrics (KPI) metrics, wait times, patient experience and staff engagement and turnover

Leads high quality selection, hiring and on-going training and education for clinical staff and Pharmacy/Medication Technicians. Facilitates orientation and onboarding of new clinical team members ensuring they are fully trained in their duties including philosophy of care, patient flow and clinical competencies

Ensures regulatory compliance with OSHA, HIPAA and other governing agencies. Enforces clinical and quality standards and internal audit requirements of ChenMed

Completes all required training to dispense medications from medication room

Performs other duties as assigned and modified at manager’s discretion

Qualification

Healthcare operationsClinical acumenData analyticsLeadership skillsPatient careRegulatory complianceMicrosoft Office SuiteMulti-taskingIV Therapy certificationBasic Life Support (BLS)EMR system experienceBilingual (Spanish/Creole)Communication skillsInterpersonal skillsOrganizational skillsProblem-solvingCustomer-focused

Required

High school diploma or GED equivalent

Active and good standing Licensed Practical Nurse (LPN) in current state of employment OR a nationally accredited Certified Medical Assistant

A minimum of 5 years progressive work experience in a medical clinic, hospital or similarly regulated healthcare environment

A minimum of 2 years management experience with direct reports

IV Therapy certification for LPNs where required by State Board of Nursing

Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment

Spoken and written fluency in English

Preferred

BA/BS degree in Business or Healthcare Administration or a healthcare related field

Experience working with geriatric patients

EMR system experience

Benefits

Great compensation

Comprehensive benefits

Career development and advancement opportunities

Great work-life balance

Company

ChenMed

Glassdoor2.9

ChenMed is a full-risk primary care market leader that is transforming healthcare for seniors.

Founded in 1985

Miami, Florida, USA

1001-5000 employees

http://www.chenmed.com/

H1B Sponsorship

ChenMed has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)

2024 (4)

2023 (13)

2022 (26)

2021 (31)

2020 (23)