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Your Health · 1 month ago

Case Manager- Track Schedule

Macon, GA

Full-time

Onsite

New Grad, Entry Level

Your Health is a leading physician group serving South Carolina and Georgia, dedicated to delivering quality healthcare directly to patients. The Clinical Scheduler will assist with clinical scheduling needs for high-risk and transitional patients, ensuring timely follow-up and communication across care teams and managing patient appointments.

Health CareHospitalProfessional Services

Responsibilities

Appropriately register, verify and timely schedule patients according to the Company’s care model

Ensure new patients are being tracked and followed until scheduled

Schedule appointments for patients according to care model including follow-ups with healthcare providers based on availability, medical urgency, and patient preferences

Ensure all disciplines with schedules are fully optimized

Ensure patients are being followed and scheduled appropriately when discharged from an in-patient facility

Ensure TCM appointments are scheduled promptly and within the required window

Ensure strong documentation is implemented

A multitude of software systems (including tracking systems) will be utilized to ensure patient follow-up and better patient outcomes

Interact with patients via email, patient portal, telephone, AthenaText, in-person, etc. to gather necessary information, schedule and confirm appointments, and provide pre-appointment instructions

Qualification

Active nursing licenseMedical terminology knowledgeScheduling experienceOrganizational skillsCommunication skillsProblem-solving abilitiesTime management skillsInterpersonal skills