DoorDash · 1 month ago
Senior Operations Specialist, Robot
Dublin, CA
Full-time
Onsite
Senior LevelDoorDash Labs is an independent team within DoorDash that focuses on robotics and automation to enhance last-mile logistics. As a Senior Operations Specialist, Robot, you will lead a team of operators, ensuring smooth operations and fostering a culture of excellence and accountability during shifts.
AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Oversee and support a team of operators (same or one level lower) during assigned shifts
Foster a collaborative and high-performance culture
Provide constructive feedback and results-driven insights to team members and management
Ensure deployment schedules are adhered to and promptly communicate any delays
Monitor and enforce adherence to break/rotation schedules
Handle escalations and resolve or close out tickets as needed
Act as the primary point of contact between the team and management during your shift
Compile and deliver clear and actionable feedback to both the team and leadership
Escalate issues appropriately, ensuring correct stakeholders are informed
Assist with special tasks or challenges that arise during the shift
Proactively address and resolve any operational roadblocks
Support and enforce the Robot Operations Accountability process
Maintain accurate documentation of escalations, resolutions, and team performance
Qualification
Required
Proven experience in a leadership or supervisory role, ideally in operations, logistics, or robotics
Strong communication skills with the ability to convey information effectively to team members and leadership
Demonstrated ability to foster a culture of accountability and excellence
Adaptable and solution-oriented in fast-paced or unexpected situations
Proficiency in using operational tools and software for tracking tasks and reporting
Ability to prioritize and multitask effectively during busy shifts
Benefits
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off and paid sick leave in compliance with applicable laws
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program
Flexible paid time off/vacation
80 hours of paid sick time per year
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
Founded in 2013
10001+ employees
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Leadership Team
Tony Xu
CEO and Co-founder
Stanley Tang
Co-Founder / Chief Product Officer
Recent News
2026-01-13
2026-01-12
Company data provided by crunchbase