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The Hanover Insurance Group · 6 days ago

CL Product Management - Sr Administrative Assistant

Worcester County, MA

Full-time

Hybrid

Mid, Senior Level

3+ years exp

The Hanover Insurance Group has been a trusted company for over 170 years, dedicated to delivering on promises and supporting their values. They are currently seeking a Senior Administrative Assistant to provide administrative and project support to their Corporate Commercial Lines leadership team in Worcester, MA.

Insurance

Responsibilities

Responsible for daily office functions including, but not limited to, ordering office supplies, office equipment maintenance and upkeep, filing, preparing outgoing mail and correspondence, sorting and distributing incoming mail and correspondence, answering phones, and taking messages

Performs advanced office functions including, but not limited to, generating standard reports or creating simple ad-hoc reports

Utilizes intermediate to advanced level software skills to create presentations, maintain data files, manage and format spreadsheets for basic analysis, and organize workflow through the office

Prepares a variety of business correspondence, reports, confidential documents and related materials with limited direction, and provides advanced word processing support, as well as assembling information such as reports, manuals, agendas, and correspondence

Maintains calendars and appointment schedules as directed, sets up meetings as needed, and coordinates all travel arrangements, including international travel, and/or reservations

Participates and contributes in department meetings as needed, and occasionally cross-departmental or cross-functional meetings

Serves as a team member for department-related projects and may occasionally lead small or minimally complex projects

Coordinates and completes non-routine procedures, processes and techniques to accomplish assignments

Collaborates with other office staff to accomplish day-to-day work or key initiatives

Qualification

Microsoft Office proficiencyAdministrative support experienceProject coordinationCustomer serviceMulti-taskingOral communicationWritten communicationAttention to detailConfidentiality