Central Bank · 3 days ago
Teller
Springfield, MO
Full-time
Onsite
New Grad, Entry LevelCentral Bank is looking for a Teller to provide daily deposit services and ensure accurate cash handling. The role involves maintaining compliance, delivering exemplary customer service, and actively engaging in sales opportunities to meet customer needs.
FinanceFinancial Services
Responsibilities
Provide daily deposit services; accurately count, receive and disburse cash
Verify and balance assigned cash drawer daily
Acquire and maintain thorough knowledge and understanding of compliance and regulatory issues
Maintain neat and orderly work area and ensure that all cash, negotiables and confidential records are secured and/or disposed of properly
Consistently demonstrate proficiency in providing exemplary customer service in person and by telephone
Actively listen to our customers, and maintain a friendly, positive and professional attitude
Resolve difficult situations with tact and diplomacy
Actively take advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products and services meet needs of customer
Make referrals to other business units for traditional and non-traditional banking products and services
Participate in sales programs to generate new customers and expand relationships with existing customers
Qualification
Required
Provide daily deposit services; accurately count, receive and disburse cash
Verify and balance assigned cash drawer daily
Acquire and maintain thorough knowledge and understanding of compliance and regulatory issues
Maintain neat and orderly work area and ensure that all cash, negotiables and confidential records are secured and/or disposed of properly
Consistently demonstrate proficiency in providing exemplary customer service in person and by telephone
Actively listen to our customers, and maintain a friendly, positive and professional attitude
Resolve difficult situations with tact and diplomacy
Actively take advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products and services meet needs of customer
Make referrals to other business units for traditional and non-traditional banking products and services
Participate in sales programs to generate new customers and expand relationships with existing customers
Must be able to work: Monday-Friday 8:45AM-5:15PM and Rotating Saturdays 8:30am-12:15pm, flexibility required
High school Diploma or GED Certificate
Basic math skills and PC skills and the ability to count U.S. currency are required
Able to type 25 wpm
Basic 10-key skills
Attention to detail and high degree of accuracy required
Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner. Look for sales and referral opportunities in a 'needs based' selling environment
Must possess good judgment skills and the ability to handle confidential information
Ability to work quickly and accurately, to analyze information and make decisions
Willingness to assume additional responsibilities/duties/projects as they arise
Ability to operate teller and office equipment
Preferred
Cash handling and/or customer service experience preferred
Company
Central Bank
Central Bank is a privately held $20 billion bank headquartered in Jefferson City, Missouri. Serving 13 markets in 8 states.
Founded in 1955
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2019-04-10Acquired
1998-07-01IPO
Leadership Team
Bill Ferguson
President and CEO
Marshall Abney
President & CEO
Recent News
Business Wire
2022-03-01
Company data provided by crunchbase