Zócalo Health · 4 hours ago
Community Engagement Specialist, Mono County
United States
Full-time
Remote
Entry Level
$27/hr - $28.50/hr
1+ years expZócalo Health is a tech-driven healthcare provider focused on serving Latino communities. The Community Engagement Specialist will connect with members to ensure they access necessary care and services through outreach efforts, scheduling appointments, and maintaining community partnerships.
Hospital & Health Care
Responsibilities
Conduct in-person outreach attempts for members identified by health plan eligibility lists
Complete Athena documentation for outreach attempts
Schedule intake appointments and assist with the completion of required forms
Attend outreach events and professionally represent Zócalo Health to community members and partners
Build and maintain relationships with community coalitions, CPI collaboratives, and other stakeholders to keep them engaged
Convert leads to patients using internal documentation systems
Document all outreach attempts and outcomes in Athena and the appropriate trackers
Assist in sending patient mailers and making follow-up calls to leads generated from community events to enroll them in programming
Represent Zócalo Health at community coalition meetings and collaborative events
Ensure professional, consistent messaging and build trust with community stakeholders
Qualification
Required
Minimum of 1-3 years of experience in healthcare, community outreach, or a related field
Experience in engaging with diverse communities and providing culturally sensitive communication
Fluent in English and Spanish (verbal and written)
Strong interpersonal and communication skills to build trust and connect with patients and community partners
Detail-oriented with excellent organizational skills
Comfortable with technology and proficient in using electronic health records
Ability to work a flexible schedule, including evenings and weekends, to attend events
Access to reliable transportation for in-person outreach and events
Preferred
Athena experience preferred
Benefits
Comprehensive benefits (medical/dental/vision)
Generous home office stipend
Competitive compensation
Generous PTO policy including 6 paid holidays.
Company
Zócalo Health
Now serving patients in California, Texas, Washington, and Maryland (July 2025)! Introducing Zócalo Health, a primary care and care management service specializing in culturally-sensitive care for the Latino community.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Erik Cardenas
Co-Founder & CEO
Tom Valdivia, MD, MS
Executive Advisor to the CEO
Company data provided by crunchbase