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Tinker Federal Credit Union · 2 months ago

Member Service Officer (MSO), Floater

Operations Center - Operations, 4140 W I-40 Service Rd, Oklahoma City, Oklahoma, United States of America

Full-time

Onsite

Mid Level

$23.71/hr - $23.71/hr

3+ years exp

Tinker Federal Credit Union is one of the nation's leading credit unions, dedicated to embracing a diverse team. The Member Service Officer (MSO), Floater will assist members with account openings, loan applications, and various transactions while traveling to different TFCU locations in Oklahoma and Texas as needed.

BankingFinanceFinancial ServicesLendingNon Profit

Comp. & Benefits

Responsibilities

Traveling to various TFCU locations around the state of Oklahoma & to the TFCU branches in Texas as needed

Assisting members with opening new accounts, taking loan applications, and performing financial and non-financial transactions

Serving members with various services provided at each branch, including but not limited to assisting with providing access to safe deposit boxes

Assisting with training other team members on a variety of topics needed to perform their duties

Handling various levels of diversified member and financial transactions, which could be specific to different locations

Qualification

Financial institution experienceLending policiesSAFE Act registrationTFCU University certificationPrivacy proceduresReliable transportationTFCU historyCash handling standardsRegulationsBasic office equipment use

Required

High school diploma or equivalent

Three years of applicable work experience in a closely related position

Incumbent Bonding REQUIRED by TFCU's chosen authority

TFCU University certification required and completed

Valid driver's license, maintaining an acceptable Motor Vehicle Record

SAFE Act registration required

Complete and pass regulations training

Complete and pass MSO Floater Training

Ability to travel to all TFCU locations in both Oklahoma and Texas as needed

Reliable transportation to travel to various TFCU locations

Knowledge of lending policies and procedures

Knowledge of TFCU history, code of ethics, products, and services

Knowledge of privacy procedures, confidentiality guidelines and cash handling standards

Knowledge of Reg. CC, Reg. DD, Reg. J, Reg. D, Reg. E., Reg. B and Reg. Z

Knowledge of Equal Credit Opportunity Act, Fair Credit Reporting Act, Home Mortgage Disclosure Act, Internal Revenue Service (IRS) rules for Individual Retirement Accounts (IRAs) and National Credit Union Administration (NCUA) share insurance rules

Ability to use and maintain basic, fundamental office equipment