DoorDash · 1 month ago
Operations Associate, Labs
Charlotte, NC
Full-time
Hybrid
New Grad, Entry LevelDoorDash is a technology and logistics company focused on empowering local economies. The Operations Associate role involves ensuring the reliability and efficiency of drone operations by monitoring data, supporting decision-making with insights, and helping to implement new workflows.
AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Communicate with Clarity: Whether you're logging bugs, writing SOPs, or training new team members, you’re clear, concise, and thoughtful in how you share information
Thrive in Operations: You’ve worked in live ops environments and know how to stay calm, focused, and effective—especially when things get messy or ambiguous
Adapt Quickly: You're comfortable navigating the unknown, quick to ask smart questions, and resourceful when solving problems in new settings
Obsess Over the Details: You care about doing things the right way—executing with accuracy, consistency, and a high bar for quality
Are Data-Driven: You use SQL and dashboards to monitor performance, identify patterns, and drive continuous improvement grounded in data
Understand the Importance of Compliance: You’re mindful of operational rules and regulations—especially in new markets—and work with precision to support safe, compliant drone operations
You Turn Data into Action: You’re confident in SQL and dashboards, not just for tracking performance—but for identifying issues early and helping teams make better, faster decisions
You Build Operational Tools That Scale: You’ve created SOPs, checklists, and workflows that are built for the real world. They’re clear, reliable, and designed to hold up under pressure as operations grow
You Know How to Lead on the Ground: With experience managing people or workstreams, you know how to set priorities, align with others, and keep execution on track—even in fast-changing environments
You’re Comfortable Operating Across Borders: You’ve worked with teams or vendors across time zones and understand how to stay aligned, communicate clearly, and solve problems without delay
You’re Eager to Learn the Drone Space: You may not be a drone expert yet, but you’re genuinely excited about autonomy. You’re ready to dive into the technology, understand the regulations, and help shape how drones operate safely and reliably at scale
Qualification
Required
Communicate with Clarity: Whether you're logging bugs, writing SOPs, or training new team members, you're clear, concise, and thoughtful in how you share information
Thrive in Operations: You've worked in live ops environments and know how to stay calm, focused, and effective—especially when things get messy or ambiguous
Adapt Quickly: You're comfortable navigating the unknown, quick to ask smart questions, and resourceful when solving problems in new settings
Obsess Over the Details: You care about doing things the right way—executing with accuracy, consistency, and a high bar for quality
Are Data-Driven: You use SQL and dashboards to monitor performance, identify patterns, and drive continuous improvement grounded in data
Understand the Importance of Compliance: You're mindful of operational rules and regulations—especially in new markets—and work with precision to support safe, compliant drone operations
You Turn Data into Action: You're confident in SQL and dashboards, not just for tracking performance—but for identifying issues early and helping teams make better, faster decisions
You Build Operational Tools That Scale: You've created SOPs, checklists, and workflows that are built for the real world. They're clear, reliable, and designed to hold up under pressure as operations grow
You Know How to Lead on the Ground: With experience managing people or workstreams, you know how to set priorities, align with others, and keep execution on track—even in fast-changing environments
You're Comfortable Operating Across Borders: You've worked with teams or vendors across time zones and understand how to stay aligned, communicate clearly, and solve problems without delay
You're Eager to Learn the Drone Space: You may not be a drone expert yet, but you're genuinely excited about autonomy. You're ready to dive into the technology, understand the regulations, and help shape how drones operate safely and reliably at scale
Benefits
Premium healthcare
Wellness expense reimbursement
Paid parental leave
Comprehensive benefits and perks
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
Founded in 2013
10001+ employees
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Leadership Team
Tony Xu
CEO and Co-founder
Stanley Tang
Co-Founder / Chief Product Officer
Recent News
Business – Latest Financial & Stock Market News | New York Post
2026-01-16
Crain's New York Business
2026-01-16
2026-01-16
Company data provided by crunchbase