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KnowBe4 · 1 hour ago

Jr. Revenue Training Specialist (Hybrid)

Clearwater, FL

Full-time

Hybrid

Entry Level

1+ years exp

KnowBe4 is a cybersecurity company focused on transforming workforce vulnerabilities into security assets through their AI-driven Human Risk Management platform. The Jr. Revenue Training Specialist role involves supporting apprenticeship training initiatives for sales and customer success teams, developing skill-building programs, and ensuring compliance with company policies while fostering a culture of continuous learning.

ComputerCyber SecurityNetwork SecuritySecuritySoftware

Growth Opportunities

Responsibilities

Support the facilitation of sales development initiatives, contributing to the training of a high-performing salesforce within the apprenticeship program

Help conduct skills-based assessments and participate in role-plays and practical exercises to aid in evaluating trainees’ knowledge and identifying skill gaps

Assist in monitoring performance metrics and statistics for revenue trainees, providing insights for improvement and helping implement corrective training interventions

Ensure adherence to KnowBe4 policies and procedures during training sessions and assist in coaching efforts to enhance data accuracy and customer handling

Collaborate with various teams to support alignment between training programs and organizational goals, policies, and procedures

Offer basic feedback regarding trainee performance and potential, working under the guidance of more senior team members and collaborating with HR and hiring managers

Utilize learning management systems (LMS) and digital platforms to assist in tracking training delivery and maintaining records of trainee progress

Begin building knowledge of industry trends, best practices, and emerging technologies in sales and customer success to contribute to the continuous improvement of training offerings