Superlanet · 1 month ago
Senior Salesforce Platform Engineer
Superlanet is seeking a Senior Salesforce Platform Engineer to serve as the primary technical owner of the Salesforce platform for their healthcare client. This role involves ensuring optimal configuration, performance, and scalability of Salesforce solutions while collaborating with operational and technical leaders to enhance efficiency and data integrity.
ConsultingHealth CareHuman ResourcesInformation Technology
Responsibilities
Lead configuration activities for Salesforce including user setup, permissions, security roles/controls, business process design, validation rules, custom objects, and page layouts. Ensure alignment with healthcare workflows, compliance requirements, and HIPAA standards
Own the Salesforce enhancement roadmap and drive the introduction of new features, capabilities, and optimizations. Maintain system stability through release management and lifecycle maintenance
Develop and maintain reports and dashboards that provide visibility into outreach performance and program outcomes. Apply strong data governance principles to maintain data quality and integrity
Collaborate with project managers and IT teams to plan releases, assess technical dependencies, and manage integrations with external systems. Partner with vendors as needed to support technical delivery
Communicate upcoming platform changes and new features to stakeholders. Provide Tier-2 support for escalated issues and troubleshooting
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field
6+ years of Salesforce administration and configuration experience
2+ years supporting healthcare, nonprofit, or fundraising-focused stakeholders
Demonstrated ability to translate business requirements into scalable Salesforce solutions
Strong understanding of Salesforce data model, security structure, and configuration capabilities
Proficient with Salesforce tools including Flows, Validation Rules, Reports/Dashboards, Permission Sets
Ability to drive platform innovation and own long-term Salesforce roadmap strategy
Strong analytical skills with ability to translate business needs into optimized system solutions
Excellent communication and stakeholder engagement skills
Knowledge of data governance, privacy compliance, and HIPAA requirements
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Familiarity with integrations and data exchange (APIs, SFTP, ETL technologies)
Preferred
Master's degree in Business Administration or related field
Salesforce Certified Administrator or Advanced Administrator
Experience with Salesforce integrations (APIs, Apex, SOQL), Salesforce Health Cloud, or Nonprofit Cloud
Experience supporting Salesforce within healthcare development or nonprofit organizations
Salesforce Certified Administrator
Salesforce Certified Advanced Administrator
PMP, CSM or related project/Agile certifications