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ISCO Industries, Inc. · 1 day ago

Operations Manager (Rental and Fulfillment)

Shawnee, OK

Full-time

Onsite

Mid, Senior Level

3+ years exp

ISCO Industries, Inc. is a family-owned company focused on team member growth and global piping solutions. The Operations Manager will oversee operations at rental and fulfillment facilities, managing teams and ensuring compliance with safety and quality standards while fostering a culture of continuous development.

Information TechnologyManufacturing

Growth Opportunities

Hiring Manager

Julie George

Responsibilities

Directly support, manage, coach & lead four facilities with 15+ team members in Equipment Rental, Distribution, Order Fulfillment and Maintenance

Manage and coordinate equipment rental business including fleet management, proper fleet mix, accessory management, maintenance and inventory. This business is done both in a counter sales and office environment

Manage and coordinate the field technician team including scheduling, training, support accountability

Manage and coordinate order fulfillment team and customer experience

Provide hands-on support to team members and all facility needs. Lead from the front, not the desk

Must have daily urgency and pace that helps satisfies customer needs and maintains the expected growth of the business

Ensure all established costs, quality, customer service standards and delivery commitments are met

Oversee and monitor Safety programs and initiatives to ensure team member and company compliance with applicable laws and standards

Oversee and monitor Risk Management programs and initiatives at all assigned facilities to ensure team member and customer safety/health and compliance with applicable laws and standards

Monitor and maintain production and quality control standards and monitor data regarding types, quantities, specifications, and delivery dates of products ordered

Review production and operating reports and direct the resolution of operational, manufacturing, and maintenance problems to ensure minimum costs, prevent operational delays and achieve maximum profitability with efficient operations

Improve operational processes, develop and challenge team members. Participate in some minor recruiting initiatives in the geographic area

Foster a culture of continuous development while building future leaders

Support high team member engagement

Perform other duties as assigned

Qualification

Operations ManagementEquipment Rental ManagementLeadershipMicrosoft OfficeCustomer ServiceTeam CollaborationProblem SolvingConflict Resolution

Required

Bachelor's degree in business, management, closely related field required or the equivalent knowledge, education and experience. Minimum of a High School diploma or GED

3-5 years' experience leading and managing in a manufacturing, warehouse or distribution environment

Proficient knowledge and business use of Microsoft Office products

Training and onboarding will require travel along with travel between facilities

Clean driving record

Available to work extended hours and occasional weekends as needed