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Ameriflex · 1 month ago

Payroll Software Implementation Consultant

United States

Full-time

Remote

Mid, Senior Level

$70K/yr - $80K/yr

5+ years exp

Ameriflex is a company that focuses on delivering HCM solutions. The Payroll Software Implementation Consultant plays a client-facing role in implementing and configuring HCM solutions, ensuring project needs are met and providing consulting support throughout the project lifecycle.

FinTechHealth CareInformation TechnologyPayments

Growth Opportunities

Responsibilities

Client Needs Assessment & Scope Definition: Work collaboratively with clients and internal teams to clarify project needs, establish scope, and ensure alignment with business objectives

Data Analysis & Requirements Gathering: Conduct research, surveys, and data analysis to develop insights into business and solution requirements, optimizing HCM configuration based on findings

Problem Detection & Resolution Strategies: Identify and troubleshoot implementation challenges, presenting various solutions and engaging with clients to select the best-fit approach

Solution Development & Recommendations: Design and suggest improvements to clients and team members, implementing new procedures and training as needed to support optimized client operations

Documentation & Reporting: Maintain up-to-date project documentation, including client requirements, testing protocols, and implementation status reports, ensuring transparency and continuity

Client & Team Communication: Communicate effectively with clients and team members, sharing progress updates and insights through presentations, reports, and meetings

Process Improvement Suggestions: Provide recommendations for improvements in implementation procedures to streamline the client onboarding process and enhance overall client experience

Collaboration with Professional Services Team: Actively collaborate with Professional Services team members to ensure consistent support across assigned projects, providing insights and guidance to optimize project outcomes

Qualification

Client Relationship ManagementAnalytical & Strategic ThinkingCommunication & Presentation SkillsTechnical ProficiencyProblem-solving & Decision-makingProject ManagementCollaboration & Teamwork

Required

Ability to build and maintain effective client relationships through responsive communication, collaborative problem-solving, and solution-oriented service delivery

Strong analytical skills with a strategic mindset for evaluating client requirements, identifying project improvements, and adapting solutions to meet business goals

Excellent verbal, written, and presentation abilities, capable of effectively conveying information to clients and team members and facilitating productive discussions

Proficiency in managing multiple tasks independently, with a focus on meeting project deadlines and handling competing priorities in a dynamic environment

Familiarity with enterprise applications, web technologies, and SaaS solutions, with the ability to leverage these tools for efficient HCM implementations

Demonstrated ability to address and resolve project challenges, using a structured approach to identify, analyze, and implement solutions

Strong interpersonal skills and a team-oriented approach, effectively supporting peers and clients to achieve successful project outcomes

Bachelor's degree in related field or equivalent experience is required

5 + years of experience in professional services or consulting, ideally within the HCM, SaaS, or cloud-based solutions space, with emphasis on payroll

Proven experience in client-facing implementation projects and the ability to adapt best practices to individual project needs

Prior exposure and/or knowledge within the industry, including but not limited to workers unions, prevailing wage, and fringe benefits

Ability to travel as required for client engagements

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

401(k) Matching

Flexible Spending Accounts

Health Savings Accounts

Disability & Life Insurance

Employee Assistance Program

LegalShield

ID Shield

Commuter Reimbursement Plan

Tuition Reimbursement

Bonus Pay - This position falls under our "Corporate Bonus Plan" which entitles you to a potential bonus payout of up to 10% of your annual salary as an annual bonus, if offered employment

Wellable membership

Telescope Health (telehealth) through Accresa

Intellect (mental health) application

Employee engagement activities, including voluntary events, raffles, book club, and more!