Premium Support Summit - Service Manager jobs in United States
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LPL Financial · 13 hours ago

Premium Support Summit - Service Manager

LPL Financial is a leading wealth management firm that empowers professionals to shape their success. The Premium Support Summit Manager will lead a team of Financial Service Professionals, supporting top-tier advisors through various communication channels and enhancing operational efficiency.

FinanceFinancial Services
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H1B Sponsor Likelynote

Responsibilities

Directly lead and guide a team of about 10 service professionals, establishing performance and career objectives, providing coaching, and fostering motivation and team engagement to achieve optimal results
Coach individual team members in real-time, inclusive of coaching sessions after pain points identified or client escalation to further develop your team’s call management skills
Support Service Professionals and clients through service escalations, as needed
Use performance reports, including individual frontline metrics and various team metrics to better coach and develop your team, and manager performance as necessary
Identify team performance trends and areas for improvement to enhance team efficiency and advocate for additional resources when necessary
Identify, interview, and hire exceptional team members, ensuring thorough evaluation and strategic selection
Execute administrative management responsibilities, including timecard approvals, reviewing time-off requests, and monitoring attendance

Qualification

SIESeries 7Team leadershipFinancial services experienceCoaching skillsDiversityInclusionPerformance management

Required

SIE and Series 7 are required OR obtained within 90 days
Minimum of 3 years as a team lead or manager of a team

Preferred

Bachelors preferred or equivalent work experience
Financial services or FinTech experience

Benefits

401K matching
Health benefits
Employee stock options
Paid time off
Volunteer time off

Company

LPL Financial

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LPL Financial provides investment solutions and tools for independent financial advisors.

H1B Sponsorship

LPL Financial has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (106)
2024 (105)
2023 (122)
2022 (127)
2021 (65)
2020 (44)

Funding

Current Stage
Public Company
Total Funding
$2.5B
2025-03-31Post Ipo Equity· $1.5B
2024-06-03Post Ipo Debt· $1B
2010-11-18IPO

Leadership Team

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Rich Steinmeier
Chief Executive Officer
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Sid Vyas
Chief Technology Officer/EVP
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Company data provided by crunchbase