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NetSuite · 1 month ago

Principal TPM, APAC Strategic Customer Engineering

Seattle, WA, United States

Full-time

Onsite

Lead/Staff

10+ years exp

NetSuite is seeking an experienced Technical Program Manager to manage feature capacity support, pre-sales project management, and AI Infra support for strategic Cloud Native and AI Infra accounts in the APAC region. The role involves partnering with business stakeholders to ensure customer success and leading cross-team collaborations to drive results and growth.

Cloud ComputingComputerCRMiOSSaaSSoftware

No H1B

Responsibilities

Own both feature capacity support, pre-sales project management and AI Infra support process for acquiring/growing strategic Cloud Native and AI Infra accounts

Partner closely with business stakeholders to drive daily customer success, deliver value, and foster long-term growth

Lead cross-team collaborations on features and capacity planning that impact both product and business

Work with cross functional teams across large organizations, moving folks towards a unified goal and north star

Drive results, not just facilitate

Qualification

Technical Program ManagementAI InfrastructureCloud NativeCross-functional CollaborationCustomer SuccessBias for ActionChinese-MandarinProject ManagementOwnership