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St. Mary's Food Bank · 1 month ago

Volunteer Engagement Specialist - Surprise

Phoenix, AZ

Full-time

Onsite

Entry Level

$20/hr - $20/hr

1+ years exp

St. Mary's Food Bank is dedicated to alleviating hunger in Arizona communities, and they are seeking a Volunteer Engagement Specialist to recruit, retain, and engage volunteers. This role involves coordinating volunteer activities, implementing recruitment strategies, and maintaining accurate records to support the organization's mission.

Food DeliveryNon ProfitSocial AssistanceTransportation

Responsibilities

Collaborate with the Surprise Operations Manager to support staff and volunteers

Assess site-specific volunteer needs, ensure appropriate assignments, and promote an engaging experience to maximize retention

Schedule and onboard volunteers, provide training, and supervise their activities to meet department goals

Address and mediate concerns between volunteers or between volunteers and staff

Strategize and implement volunteer recruitment plans, including outreach at fairs and events

Develop partnerships with local agencies to secure a steady flow of corporate and programmatic volunteers (e.g., AARP)

Facilitate orientations, tours, and volunteer recognition programs

Maintain accurate volunteer records using SMFBA’s Volunteer Hub software

Prepare monthly reports on activities, initiatives, and outcomes

Handle communications, including email and phone confirmations with volunteer groups

Capture volunteer photos for social media and coordinate with the Community Relations team

Recruit volunteers for special events and annual projects

Promote the Food Bank and volunteer opportunities at corporate and school functions as needed

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards

Provides all internal/external customers of St. Mary’s Food Bank with an excellent service experience