ACE Hardware · 1 month ago
General Manager In Training (Raymond, WA)
Store 133 - Raymond, WA
Full-time
Onsite
Senior Level
$28/hr - $28/hr
5+ years expAce Retail Holdings is one of the largest hardware retailers in the United States, operating over 220 neighborhood stores. The General Manager in Training (GMIT) is responsible for training and developing in all store operations to prepare for a promotion into a General Manager position within an assigned store.
Retail
Responsibilities
Provide positive representation of Westlake Ace Hardware
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store
Proactively assist customers in solving problems
Provide a friendly, outgoing demeanor; work well with customers as well as associates
Ensure all calls and pages are answered promptly, courteously and effectively
Possess excellent product knowledge and knowledge of store layout and location of products
Handle customer complaints. Work to resolve problems with the customer and have Westlake’s best interest taken into consideration
Assist and help supervise the 'general operations' of the entire store
Responsible for ordering and maintaining desirable product inventory levels while ensuring store profitability
Receiving, checking in and stocking of merchandise
Develop and maintain appropriate back stock levels
Verify forklift operations and receiving is completed in a safe and efficient way
Confirm weekly price changes are being completed
Ensure monthly cycle counts and negative on hand reports are being completed
Verify signage is current in the entire store
Ensure ad signage and products are ready for the customers
Validate special orders and rain-checks are being completed properly
Develop and ensure compliance with all practices, policies and procedures necessary to manage inventory shrink. Monitor shrink numbers and take corrective actions when necessary
Assist and help manage direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment)
Provide assistance in the overall general maintenance of the store such as daily maintenance, orderliness and cleanliness of the sales floor, end caps, ad goods merchandised, stock room and outdoor merchandise areas
Perform all other duties as assigned
Learn and assist with the P & L and other corresponding reports
Assist District Manager and General Manager with the budget process for sales and expenses
Assist with the management of payroll and other controllable expenses
Assist and help monitor the implementation of Store Support programs
Attend trade shows and seminars with company guidance
Train on what effective successful Loss Prevention, Safety and Internal Audits should look like for our retail stores
Assist with special projects within the district as set forth by the District Manager
Assist and help lead weekly management staff meetings
Ensure effective training and development of all associates
Assist with the recruitment of prospective associates for possible management positions throughout Westlake Ace Hardware
Assist in the hiring, scheduling, reviewing, rewarding and coaching of all store associates including management
Actively recruit and promote the advancement of Westlake associates
Manage all aspects of store operations in the absence of the General Manager
Create a positive, professional and safe work environment for all associates
Become an integral part of the community in which you live and work through civic organizations and being community minded
Challenge all associates to think of ways to better merchandise product, control expenses and increase sales
Lead by example; be approachable by all associates and customers
Qualification
Required
High School Diploma or GED equivalent required
Must have a minimum of 5 years of previous retail management experience, hardware experience preferred
Working knowledge of computers and Microsoft Office
Standing, walking, lifting (up to 50 pounds) and climbing
Ability to travel as required
Preferred
Ability to relocate preferred
Company
ACE Hardware
Now in Afghanistan, Since 1924, Ace Hardware has been known as the place with the helpful hardware folks in thousands of neighborhoods across America, providing customers with a more personal kind of helpful.
51-200 employees
H1B Sponsorship
ACE Hardware has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (5)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Shak Hishmeh
Co-Owner/ Chief Operating Officer
Company data provided by crunchbase