Cortland · 1 month ago
Service Manager - Cortland Gateway Park - Denver, CO
US-CO-Denver
Full-time
Onsite
Mid Level
$37/hr - $40/hrCortland is an international multifamily real estate investment, development, and management firm recognized for its resident-centric approach. As a Service Manager, you will lead the maintenance team to ensure the physical integrity of a multifamily apartment community, overseeing repairs and preventive maintenance while creating a worry-free living environment for residents.
Financial ServicesReal Estate
Responsibilities
Seem to have superpowers because you know how to diagnose and fix pretty much anything — electrical, plumbing, HVAC, gas, appliance, structural, lighting, and security systems
Make your community a higher functioning and more efficient place for residents to call home
Help your team anticipate problems that residents might have *before* they even occur
Serve as your community’s point person for creating a worry-free living environment
Fearlessly lead a team of technicians as they perform routine preventive maintenance and make timely, high-quality repairs
Share your wisdom and insights with the team, prioritize their tasks, make sure they follow protocol, and motivate them to go above and beyond the call of duty
Oversee and inspect your team’s work, and sometimes perform the tasks yourself
Make sure your team is constantly on the lookout for areas of concern, using our 'safety first' motto
Keep track of a crazy number of details without feeling like your head might explode
Act as the gatekeeper of maintenance information — tracking and assigning everything from resident service requests to preventive maintenance records
Manage to keep the service vendors, maintenance budget, and supplies inventory on track
Residents feel completely confident that all community maintenance issues will be repaired quickly and effectively
Service requests are at an all-time low, thanks to all your preventive maintenance and quick repairs
Renewals have skyrocketed because life at your community is so worry-free – residents feel like they're on one giant 'staycation.'
Qualification
Required
Solid record of carpentry, plumbing, and electrical repair experience
Impeccable record-keeping and reporting skills
Physical agility and mobility
Resourceful problem solver
Current EPA and CPO certifications
Benefits
Cortland offers a comprehensive benefits package including medical, dental, vision, life and disability benefits, time off, 401(k) participation, voluntary supplemental life insurance, and a 20% rent discount on Cortland-owned communities according to occupancy thresholds.
Paid time off is offered for full-time corporate associates according to the Flexible Time Off policy.
Paid time off is offered for full-time community associates and hourly corporate associates according to our Regular Time Off policy.
Parental leave is offered for all full-time and salaried corporate positions.
Company
Cortland
Cortland is a product-to-people company, dedicated to creating resident-centric, hospitality-driven living spaces and experiences.
Founded in 2005
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Steven DeFrancis
Chief Executive Officer
Scott Moore
Chief Technology Officer
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