Apply on Employer Site

Alterra Mountain Company · 5 hours ago

Senior Infrastructure Change Manager

Denver, CO

Full-time

Hybrid

Mid, Senior Level

$100K/yr - $117K/yr

3+ years exp

Alterra Mountain Company is a family of iconic year-round mountain destinations, and they are seeking a highly organized and proactive Infrastructure Change Manager to join their Program Management Office. This role will support strategic modernization initiatives and Merger and Acquisition integration efforts by managing and coordinating changes to IT infrastructure while ensuring minimal disruption to operations.

Hospitality

H1B Sponsor Likely

Responsibilities

Design and implement change activities across programs that impact thousands of resources in physical infrastructure and enterprise systems

Collaborate with Infrastructure & Operations, IT Security and other teams to plan and manage infrastructure changes-covering systems upgrades, software rollouts, network changes, and hardware replacements

Design resort-specific change plans, impact sizing, and timelines around resort needs, current state, and solution designs

Own adoption strategy and change plan execution to drive program benefits

Support solution design with resort-specific impact sizing of process changes, qualitatively and quantitatively

Ability to represent end users' needs and effectively translate between end users and the IT teams

Evaluate change impacts to processes across infrastructure domains (servers, storage, networking, databases, identity) and provide clear communication plans to minimize operational risk

Maintain and improve change management processes and documentation, ensuring compliance with internal policies and industry standards

Coordinate with resort-level IT teams to support local adoption of enterprise infrastructure changes and ensure they have the resources and training needed for successful implementation

Other duties as assigned

Qualification

IT change managementEnterprise infrastructureChange management frameworksStakeholder engagementCommunication skillsHospitality industry experienceBachelor's degree

Required

3+ years of experience in IT-focused change management roles

General understanding of enterprise infrastructure domains, including systems, networking, databases, and identity management

Experience working within structured change management frameworks (ITIL, Prosci, etc.)

Proven ability to coordinate across multiple teams and workstreams in a fast-paced, decentralized environment

Excellent communication and stakeholder engagement skills-able to bridge technical and non technical audiences

Experience working with enterprise IT teams (Cybersecurity, Infrastructure & Operations) on modernization and standardization efforts

Preferred

Experience in the hospitality industry, especially with enterprise systems used by multi-property resort organizations

Experience supporting integrations or transitions of acquired business units or locations

Benefits

Free Ikon Pass for all eligible employees + additional free skiing/riding privileges across the family of Alterra Mountain Company resorts for eligible employees and their dependents

Discounted skiing/riding for friends and family of eligible employees across the family of Alterra Mountain Company resorts

Flexible Time Off (FTO) and Paid Time Off (PTO) policies for eligible employees to relax and recharge

Generous discounts on outdoor gear, apparel, rental cars, etc.

Medical, dental, vision, life, AD&D, short-term & long-term disability insurance, EAP, HSAs, FSAs, and more

401(k) plan with generous company match

Paid parental leave of up to 6 weeks for eligible employees

Commuter benefits (Denver employees only)

Hybrid workplace policy encouraging regular in-person collaboration in our dog-friendly company headquarters office located in Denver's RiNo Art District neighborhood (for eligible employees)

Company

Alterra Mountain Company

About Alterra Mountain Company Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s leading heli-skiing operations, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 60 iconic mountain destinations around the world.

Founded in 2018

Denver, Colorado, US

10001+ employees

http://www.alterramtn.co

H1B Sponsorship

Alterra Mountain Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2021 (1)

2020 (2)