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Heights Finance Corporation · 6 hours ago

Assistant Branch Manager

Richland, MS

Full-time

Onsite

Entry, Mid Level

$16.75/hr - $23.75/hr

1+ years exp

Heights Finance Corporation is a leading consumer credit lender with over 50 years of expertise in providing credit solutions. The Assistant Branch Manager will support the Branch Manager in leading the team, delivering exceptional service, and guiding customers through securing financial solutions.

FinanceFinancial Services

Comp. & Benefits

Responsibilities

Foster Branch Growth: Implement marketing strategies, nurture business relationships, and support daily operations to achieve goals

Guide Loan Processes: Assist with new and refinanced loans, ensuring compliance while delivering excellent customer service

Support Delinquency Management: Address delinquent accounts with care, working to find solutions that benefit both the branch and customers

Lead by Example: Set a positive standard for customer service and sales, addressing customer concerns with empathy and professionalism

Inspire the Team: Provide coaching, training, and ongoing support to help the team reach their full potential

Continue to Evolve: Engage in ongoing training and development, set personal goals, and aim to be a key part of the company’s succession plan

Qualification

Customer ServiceLeadershipTeam SupportIndustry ExperienceCareer DevelopmentCommunity ImpactCustomer Guidance

Required

Demonstrated ability to make a positive difference in the community by assisting others, whether through customer service, project management, or team support

Proven skills in influencing and leading others, with a focus on personal and organizational growth

Commitment to career advancement, with a history of taking on new challenges and continuous learning

Experience in guiding clients or stakeholders through various processes, providing support and advice

Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment

High School diploma or equivalent; associate or bachelor's degree is a plus