Sleepy Eye Medical Center ยท 1 month ago
IT Support & Office Operations Technician
Sleepy Eye, MN
Full-time
Onsite
New Grad, Entry Level
$22/hr - $28/hrSleepy Eye Medical Center is seeking a full-time IT Support & Office Operations Technician. This role provides frontline technical support for staff, assists with maintaining IT systems, and performs routine office and administrative tasks in a fast-paced healthcare environment.
Health CareHealth DiagnosticsTherapeutics
Responsibilities
Provide first-level help desk support for staff, including troubleshooting hardware, software, network, and printer issues
Assist with setup, configuration, and deployment of computers, phones, and peripheral devices
Support user account creation, password resets, and access management
Document support requests, solutions, and workflows accurately
Escalate complex issues to senior IT staff or vendors as needed
Assist with data entry for reporting purposes
Support staff with basic administrative tasks, such as filing, scanning, scheduling, or preparing simple reports
Assist with prior authorization for services in the hospital setting
Provide general office support to ensure smooth daily operations
Qualification
Required
Basic knowledge of computer hardware, operating systems, and common office software (e.g., Microsoft 365)
Ability to comprehend basic procedures and instructions outlining the various aspects of the medical record systems
Ability to prioritize job tasks and work under pressure with time constraints, including the ability to concentrate and listen
Ability to handle multiple tasks, prioritize effectively, and maintain confidentiality in a healthcare setting
Strong customer service, communication, and problem-solving skills
Be able to work with minimal to no supervision
Must possess the ability to understand and communicate both verbally and in written form in the English language
Excellent communication skills
Must possess visual and mental attention to position content with accuracy
Preferred
Associate degree in IT or another healthcare-related field preferred
Supports the missions of the Sleepy Eye Medical Center
Experience in healthcare-related positions preferred but not required
Experience in a hospital or medical environment is a plus, but not required
Benefits
Competitive wages and benefits are offered.
Company
Sleepy Eye Medical Center
Sleepy Eye Medical Center in Sleepy Eye, MN, is a rural healthcare facility.
Founded in 1941
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase