Overnight Lobby Ambassador (16 Hour Part-Time)- The Pacific jobs in United States
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Action Property Management ยท 1 month ago

Overnight Lobby Ambassador (16 Hour Part-Time)- The Pacific

Action Property Management is the largest privately owned HOA management company in the West, serving over 300 communities. They are seeking a part-time Overnight Lobby Ambassador to provide exceptional customer service and maintain the lobby and front desk area at their luxury association, The Pacific.

CommercialProperty ManagementReal Estate
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Growth Opportunities

Responsibilities

Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
Maintain the appearance of the front desk area, lobby, and main elevators
Monitor lobby activity and maintain access control
Provide concierge services
Complete Daily Activity Report
Answer and direct incoming phone calls. Receive and distribute resident parcels
Address resident and guest concerns and questions
Demonstrate strong understanding of the association's governing documents
Park and retrieve resident vehicles for valet services

Qualification

Customer service experienceConcierge servicesJudgmentPolished appearanceTeam player attitude

Required

Must be over 18 years of age and successfully pass a pre-employment background check, drug screening, and DMV check
High School Diploma or GED Equivalent
At least 1 year of customer service experience
Polished and professional appearance and demeanor
Upbeat and positive team player attitude
Strong judgment and solutions-oriented
Proactive customer service approach
Valid CA Driver's License

Preferred

Hospitality, luxury retail or fine dining experience

Benefits

Comprehensive health benefits and paid time off package for qualifying employees
On-going hospitality and property management training
Opportunities for career growth and advancement
Values driven company culture promoting team work and excellence
Medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members
Generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members

Company

Action Property Management

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Action Property Management is a real estate company provides buying and selling services.

Funding

Current Stage
Late Stage

Leadership Team

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Matthew Holbrook
CEO
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Company data provided by crunchbase