Crawford Thomas Recruiting ยท 1 week ago
Project Manager/Sales Support - Graphic Arts/Commercial Printing
Crawford Thomas Recruiting is seeking a Project Manager/Customer Service Representative for their client, a commercial print and digital marketing agency with over 70 years in the industry. The role involves providing exceptional customer service to high-profile accounts, supporting sales executives, and managing day-to-day administrative tasks.
Responsibilities
Provide assistance to Sales Executives/PM team members with the day-to-day tasks for customer accounts as assigned by the department manager
Develop client relationships by providing outstanding sales-oriented communication with clients
Process quote requests and submit detailed and accurate requests for quotes to estimating
Submit estimates to clients in a timely manner
Process orders, job jackets, and quote requests for the sales team
File Job Jackets and maintain an orderly file system for archived documents
Work closely with spreadsheets, documents, & calendars to ensure all requests are fulfilled in an accurate and organized manner
You may be required to perform additional duties and tasks not outlined above
Qualification
Required
Effective written and oral communication skills
High-level attention to detail (able to see the bigger picture)
Strong organizational and time management skills
Computer skills including Word, Excel, and Outlook
1-3 years of outstanding customer service
Preferred
Graphic Arts Industry and Print Production experience