Workyard · 4 weeks ago
Account Manager (United States)
United States
Full-time
Remote
Mid, Senior Level
4+ years expWorkyard is a fast-growing venture backed startup developing an innovative workforce management platform for the construction market. As an Account Manager, you will be responsible for client upgrades and annual renewals, ensuring revenue capture and retention at critical phases of the customer journey.
B2BConstructionSoftware
No H1B
Responsibilities
Consistently prospect your book to find opportunities to upsell and upgrade
Develop a deep understanding of your customer pool
Deeply understand and communicate product features, product positioning and the value proposition for customers
Perform live demos of new features and create sharable recordings
Communicate product updates, enhancements, and industry insights to clients
Provide customer support where needed to overcome objections for renewals and upgrades
Introduce customers to the referral program and build customer advocates
Assist with inbound support channels
Qualification
Required
4+ years of renewal experience with a track record of 100% or higher net retention
Experience working to target in an account management or customer success role
Experience with nurturing a pipeline of upgrades with current clients without sacrificing relationships
Salesforce experience
Company
Workyard
Workyard provides leading workforce management software to construction, home services, and property maintenance companies of all sizes.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$10.76M2020-01-08Series Unknown· $6.92M
2017-12-28Series Unknown· $2.8M
2016-07-06Seed· $1M
Leadership Team
Nicolas De Bonis
CEO & Co-founder
Recent News
2024-01-21
US Black Engineer
2024-01-21
Company data provided by crunchbase