Fusion Health · 1 month ago
Senior Learning Specialist
Fusion Health is a HealthTech solutions provider that focuses on improving the quality of life for underserved patients managed by government agencies. The Senior Learning Specialist will lead complex training initiatives and design scalable instructional programs to enhance the training ecosystem in correctional healthcare environments.
Health CareSoftware
Responsibilities
Develop and deliver multi-day or multi-module end-user training programs for our proprietary EHR, tailored to correctional healthcare environments
Lead both virtual and in-person training sessions for clinical, operational, and leadership staff with varying levels of technical proficiency
Build scalable, workflow-aligned instructional materials including guides, SOPs, simulations, and eLearnings
Own large or complex training initiatives across clients - including curriculum scoping, content development, delivery, and post-training refinement
Assess existing training materials and lead redesign efforts to enhance clarity, consistency, and scalability
Ensure training materials remain updated in alignment with product releases and system changes
Partner with Implementation, Product, and Client Operations to ensure training aligns with system functionality and deployment timelines
Communicate training strategy, risks, and outcomes to internal leadership and client stakeholders
Serve as a subject matter expert during go-lives, providing hands-on support, triage, and rapid-response education
Track training effectiveness using qualitative feedback and analytics; iterate and improve to drive measurable outcomes
Drive innovation through new learning modalities: microlearning, blended learning, simulations, workflow-based scenarios, or LMS structure improvements
Contribute to the development of Fusion’s internal certification and train-the-trainer programs
Mentor junior trainers and contractors by modeling best practices and providing coaching and structured feedback
Help elevate training team standards, templates, frameworks, and processes to support organizational scale
Qualification
Required
6–8 years of experience delivering training in healthcare, health tech, EHR implementation, or complex systems environments
Proven success independently owning large training initiatives or multi-phase training programs
Advanced communication and facilitation skills, with the ability to engage diverse clinical and operational audiences
Strong instructional design capabilities, including developing structured curricula, eLearning, simulations, guides, and SOPs
Demonstrated ability to solve complex problems, create structure in ambiguity, and make informed decisions with limited oversight
Experience collaborating across technical, clinical, and operational stakeholders
Comfortable working in fast-paced, high-pressure environments and willing to travel as needed
Passionate about driving change, improving user adoption, and increasing the overall impact of training in healthcare settings
Preferred
Experience mentoring or coaching other trainers or instructional designers
Experience contributing to LMS structure, certification programs, or scalable learning systems
Familiarity with FusionEHR or similar EHR/EMR platforms
Benefits
Full range of health-related benefits, including medical, dental, vision, life insurance, and 401K
Work From Anywhere (WFA) program (up to 100 days WFA per year)
20 PTO Days to start, with an additional PTO day per year for each year you are a Fusionite (up to 30 PTO days max/year)
Business casual dress code
Easy-going corporate structure. We hate red tape.
Accessible leadership.
A REALLY COOL OFFICE
Company
Fusion Health
Leading Correctional Healthcare IT Software.
Funding
Current Stage
Growth StageRecent News
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