The Evans Network of Companies ยท 1 month ago
Logistics Claims Administrator
Boyertown, PA
Full-time
Onsite
Entry Level
2+ years expThe Evans Network of Companies is seeking a Logistics Insurance Claims Administrator to ensure effective responses to drivers involved in accidents or incidents. The role involves acting as a liaison between drivers, insurance carriers, and legal representatives while managing claims processes and ensuring compliance with regulations.
LogisticsTransportation
Responsibilities
Be the friendly voice that drivers rely on during challenging times, providing clear guidance and support through our established processes
Record incident details accurately and promptly into our databases, ensuring that all necessary information reaches the insurance carriers swiftly
Maintain proactive communication with insurance adjusters, attorneys, and towing companies, keeping everyone informed and facilitating smooth investigations and equipment releases
Coordinate equipment replacements or rentals efficiently, initiate payments for damages and claims expenses promptly, and manage the transfer of customer cargo seamlessly
Resolve issues with various stakeholders including adjusters, claimants, customers, and drivers, ensuring that concerns are addressed swiftly and professionally
Monitor regulatory portals for DOT-recordable accidents, ensuring that all required documents are in place and compliance standards are met
Review invoices for payment of damages to containers, trailers, and chassis and reconcile insurance invoices
Initiate check requests and/or Electric Funds Source (EFS) for payment of claims expenses
Coordinate transfer of customer cargo to other Carrier or Driver to complete delivery to destination
Coordinate post-accident Driver testing
Qualification
Required
High School Diploma or equivalent
Excellent phone etiquette
Basic computer skills
Microsoft Office Suite
Demonstrated problem-solving and critical thinking skills
Accuracy and attention to detail
Excellent communication skills
Ability to work independently and in collaboration with others
Preferred
2+ years of insurance and/or transportation/logistics experience
Insurance claims processing experience
Benefits
Individual Coverage Health Reimbursement Arrangement (ICHRA)
Dental and Vision Insurance
Company Paid Life Insurance and Accidental Death & Dismemberment (AD&D) Insurance
Company Paid Short Term Disability Insurance
Company Paid Long Term Disability Insurance
Hospital Indemnity Insurance
Long-Term Care Insurance Program
Supplemental Term Life Insurance
Accident Insurance
Critical Illness Insurance
Employee Assistance Program
Flexible Spending Account (FSA)
Health Savings Account (HSA) with employer contributions
401K with up to 4% Employer Safe Harbor Matching
Paid Vacation
8 Paid Holidays
1 Floating Holiday
Identity & Fraud Protection
Pet Insurance
Paid on a weekly basis!
Employee referral bonus program ($500)
The opportunity to work with good humans!
Company
The Evans Network of Companies
The Evans Network of Companies is a provider of intermodal, flatbed, brokerage, dry van and other trucking services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2017-02-09Acquired
Leadership Team
Joel Tejada
Managing Partner
Recent News
Company data provided by crunchbase