ECU Health ยท 9 hours ago
Cash Application Specialist
Greenville, NC
Full-time
Onsite
Entry Level
2+ years expECU Health is a mission-driven, 1,708-bed academic health care system serving over 1.4 million people in eastern North Carolina. The Cash Application Specialist will ensure accurate and efficient application of payments to patient accounts, contributing to the financial health of the healthcare facility.
Hospital & Health Care
Responsibilities
Accurately post all payments, adjustments, and denials from insurance companies, patients, and third-party payers to the appropriate patient accounts in the billing system
Ensure that all transactions are recorded promptly and correctly to maintain up-to-date account balances
Reconcile daily deposits, electronic funds transfers (EFTs), and lockbox payments with the corresponding remittance advice and explanation of benefits (EOBs)
Ensure that all posted payments match the deposited amounts, identifying and resolving any discrepancies
Post and categorize denials accurately, documenting reasons for denials in the patient accounts
Apply necessary adjustments and write-offs according to established guidelines and authorization protocols
Ensure that adjustments are appropriately documented and justified
Ensure that all documentation complies with internal policies and external regulatory requirements
Work with the customer service team to address patient inquiries and resolve payment-related issues
Provide clear and concise explanations of payment postings and account activity
Ensure all payment posting activities comply with federal, state, and local regulations, as well as internal policies and procedures
Adhere to HIPAA guidelines to protect patient confidentiality and data security
Participate in training and professional development opportunities to maintain expertise in payment posting practices
Qualification
Required
High School graduate or higher with two (2) or more years experience in a similarly related cash posting and reconciliation position
High level of accuracy and attention to detail in handling financial transactions and patient account information
Strong analytical and problem-solving skills to identify and resolve discrepancies
Proficiency in using billing software, electronic health records (EHR), and Microsoft Office applications, particularly Excel
Ability to navigate multiple systems with limited instructions
Benefits
Great Benefits
Company
ECU Health
We come to work every day in order to help you and the 1.4 million people like you across eastern North Carolina.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brian Floyd
President and COO
Betsey Kirisits, PHR
HR Business Partner II
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