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NCM Associates · 3 hours ago

Training & Development Specialist

Kansas City, MO

Full-time

Hybrid

Entry, Mid Level

2+ years exp

NCM Associates is focused on enhancing organizational performance through effective training. The Training & Development Specialist will deliver and manage training programs, ensuring alignment with the company's strategic goals and fostering engagement among leaders and alumni.

Automotive

Responsibilities

Plan, facilitate, and evaluate training sessions on a range of topics, including required compliance/performance trainings and developmental topics (e.g., customer service, feedback, financial literacy)

Coordinate logistics for in-person, virtual, and blended training programs, ensuring high engagement and knowledge transfer

Oversee ongoing engagement and follow-up for a variety of training and education programs including content creation and communication

Support the design and development of training materials, including presentations, guides, e-learning modules, and other resources for both regular and ad hoc training needs

Apply adult learning principles and instructional design best practices to ensure effective learning experiences

Manage the logistics of the performance review cycle, including setting up feedback channels, collecting and compiling data, and assisting in the preparation of summary and trend reports for leadership

Support continuous improvement of the performance review process and related employee communications

Oversee updates and ongoing maintenance of training content within the Learning Management System (LMS)

Ensure all learning resources are accurate, accessible, and aligned with organizational goals

Generate LMS reports on participation, completion rates, and training effectiveness

Qualification

Training facilitationInstructional designLearning Management Systems (LMS)Project managementCommunication skillsContent creationVirtual training facilitationOrganizational skills