SGA Dental Partners · 3 hours ago
Marketing Referral Manager- Periodontal Associates of Memphis & Hixson locations
Memphis, TN
Full-time
Hybrid
Mid Level
3+ years expSGA Dental Partners is a group of practices across the Southeast committed to clinical excellence and community care. They are seeking a Marketing Referral Manager responsible for overseeing referral marketing and outreach efforts, developing relationships with referring offices, and managing local outreach activities to enhance patient growth.
DentalHealth CareMedicalTraining
Responsibilities
Develop, manage, and execute local referral marketing plans to increase patient referrals and build strong relationships with referring providers
Serve as the primary liaison for referring dental and medical offices, ensuring timely and professional communication
Supervise and support the Marketing Referral Associate(s) or other outreach personnel assigned to the practice
Maintain a referral tracking system and generate reports on referral sources, trends, and conversion metrics
Plan and coordinate outreach events such as lunch-and-learns, appreciation events, and continuing education programs
Collaborate with the Office Administrator and Regional Manager to identify growth opportunities within the referral network
Ensure referring offices receive accurate and timely updates on patient scheduling and treatment progress
Represent the practice professionally within the community, fostering positive relationships and brand awareness
Maintain an organized marketing calendar, budget, and inventory of promotional materials
Perform other duties as assigned to support practice operations and growth initiatives
Qualification
Required
High school diploma or GED required
Minimum three years of marketing, referral development, or healthcare business development experience
Strong interpersonal and communication skills with a focus on relationship management
Exceptional organizational and time management abilities
Proficient in Microsoft Office applications and CRM or referral tracking systems
Ability to lead and mentor team members effectively
Professional appearance and presentation
Ability to analyze data and make recommendations based on trends and performance results
Ability to work independently and collaboratively with cross-functional teams
Maintain confidentiality and exercise sound judgment in all interactions
Ability to lift up to 35 pounds
Ability to hear and speak clearly over the phone to communicate with patients, staff, and referral partners
Ability to read memos, computer screens, and other business correspondence
Manual dexterity required; frequent sitting, standing, walking, and reaching during outreach and events
Travel required within the region to visit referring offices and participate in community events (up to 50%)
Preferred
Knowledge of dental or healthcare operations preferred
Bachelor's degree in marketing, communications, or business preferred
Previous leadership or supervisory experience preferred
Benefits
Paid Holidays and Paid Time Off (PTO)
401(k) Retirement Plan
Health and Vision Insurance
Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program
Supplemental Coverage (Disability, Critical Illness, Accident)
Career Growth and Development Opportunities
Company
SGA Dental Partners
SGA Dental Partners provides dental practices, clinical advisory, and unparalleled patient care services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$350M2025-01-30Debt Financing
2024-07-30Debt Financing· $350M
Leadership Team
Zackary L. Bentley
Chief Growth Officer
Company data provided by crunchbase