Account Director (Mass Club) jobs in United States
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AMP · 1 month ago

Account Director (Mass Club)

AMP is one of North America’s leading sales and marketing agencies specializing in outsourced sales and marketing services. As an Account Director, you will be responsible for developing retailer-specific strategies and ensuring effective execution across various retail channels, while managing client relationships and leading cross-functional teams.

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Responsibilities

Lead the creation of retailer-specific plans rooted in shopper behavior, retailer priorities, and brand objectives
Partner with client leads to embed retail thinking into business planning cycles, program briefs, and activation roadmaps
Act as a subject matter expert on priority retailers and RMNs, ensuring internal and client teams stay ahead of retail platform changes, seasonal priorities, and innovation
Collaborate across commerce media, creative, shopper, and sales teams to ensure alignment and integration of strategy across the full funnel
Translate insights into actionable go-to-market plans that connect strategy to execution across both national and retailer-led initiatives
Provide guidance to internal teams (e.g., media, creative, marketing leads) to ensure deliverables ladder up to strategy and meet both client and retailer expectations
Work with RMNs, Vendors, and analytics partners to define success metrics, evaluate impact, and recommend plan optimizations
Coach junior team members and contribute to building a center of excellence for retail knowledge within the agency
Demonstrate product category or retail channel ownership with Marketing and Sales client base to show Agency thought leadership as a consultant
Cultivate strong relationships with client trade, sales and marketing teams, including 3rd party agencies as required, to harmonize cross-functional client communications from inception to analysis of client programs
Oversee proposals and program presentations for effective and efficient resources to meet the client goals and agency revenue targets
Identify new business opportunities within existing clients as well as with extended client base
Synchronize and standardize best practices for client program execution, budgets, tracking, and post-promotional reporting in accordance with company systems and processes
Effective recruiting, hiring, training, and development of direct reports
Activate assignments and encourage partnership with Planning team members to develop category, channel, customer and competitive brand marketplace insights, identify most value consumer targets, communication strategy, innovation opportunities, promotion program objectives, strategies and tactical recommendations for programs, leveraging key consumer/ shopper insights that drive behavior change
Engage, mentor and inspire Agency cross-functional team by teaching the fundamentals, empowering proactive thinking, communicating team goals and considering succession planning/hiring needs
Identify cross-company Marketing Services revenue-driving opportunities

Qualification

Retail Strategy DevelopmentShopper Marketing ExperienceCross-Functional LeadershipRetailer KnowledgeClient IntegrationTeam Building SkillsCustomer ServiceFlexiblePrioritization SkillsStorytelling SkillsAdaptable

Required

7–9 years of experience in shopper marketing, retail strategy, CPG, or retail media
Solid understanding of key U.S. retailers (Ahold, Food Lion, Publix, Wakefern) and their media and commerce ecosystems
Ability to connect brand strategy to retailer expectations and sales goals
Strong storytelling and presentation skills—able to simplify complexity and influence stakeholders
Experience working in or with cross-functional teams (e.g., sales, media, insights, creative)
Strategic mindset with attention to detail and a bias for action
A collaborative spirit and passion for helping brands win in retail
Bachelor's Degree or equivalent experience
3-5 years of experience in team supervisory
6-8 years of experience in the role of leader/manager in agency or brand management, including experience in shopper marketing
Ability to make oral presentations
Team building Skills
Flexible and adaptable, able to change and alter according to changes in projects or business environment
Excellent customer service orientation
Track record of building and maintaining customer/client relationships
Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
Strong prioritization skills
Ability to exercise sound judgment

Preferred

MBA Degree or equivalent experience
Field of Study/Area of Experience: Marketing and/or Public Relations

Benefits

Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Generous Paid Time-Off

Company

Mic check. Check, check.

Funding

Current Stage
Late Stage

Leadership Team

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Robert Balmaseda
SVP, Amp Product Experience
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Matt Fitz-Henry
Chief Innovation Officer
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Company data provided by crunchbase