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United Heartland · 3 hours ago

Senior Workers' Compensation Underwriter (SBDS) - FIELD - Indiana

Indianapolis, IN

Full-time

Hybrid

Mid, Senior Level

$107K/yr - $138K/yr

7+ years exp

United Heartland is a company focused on developing and managing independent agency relationships. The Senior Workers' Compensation Underwriter will be responsible for new business development, agency management, and ensuring compliance with underwriting guidelines.

Financial ServicesInsuranceRisk Management

Hiring Manager

Trish Mylek

Responsibilities

Calculates, prepares and develops premium quotations using corporate underwriting guidelines within letter of authority

Determines underwriting eligibility for prospective policyholders and develops appropriate pricing for new business, renewals, and endorsements

Analyzes and reviews prospective accounts for insurability and accepts or rejects within letter of authority

Develops and manages agency relationships

Develops agency plans in cooperation with other staff

Addresses agents’ and policyholders’ concerns/needs

Responsible for development of new business, profitability and retention of existing business in a given territory or region

Explains and emphasizes benefit of workers’ compensation insurance products and services to customers

Works with all internal departments to resolve problems and maintain company relations

Participates as necessary on special committees and task forces

Interprets and develops territory reports which reflect the status of the territory

Participates in promotional plans for both company and agent activities

Analyzes and reviews production and loss information for agents, determines exposure and proper pricing to develop corrective action plans as needed to correct poor performance

Prepares periodic reports as requested

Manages small territory or region under close supervision

Research and coordinates responses to agents, policyholders and regulatory entities

Appoints and trains new agents and new agency employees on the use of company specific automation systems

Reviews loss trends and develops action plans to correct problem areas

Gathers competitive and product information from the field

Represents company at trade associations and exhibits to promote corporate product

Conducts annual agency audits

Provides training sessions for team, other Business Development Consultants, other business units, agents and policyholders as required

Mentors other team members by providing guidance, advice, encouragement, and motivation employees in their daily efforts

Serves as technical expert or regional advisor for region or territory

Qualification

Workers' Compensation experienceUnderwriting techniquesRisk Management strategiesInsurance operations knowledgeLeadership abilitiesAnalytical abilitiesBusiness strategy implementationCommunication skillsMentoring skills

Required

Bachelor's degree in marketing, insurance or related field

A minimum of seven to ten years' experience in an insurance organization with demonstrated technical knowledge in one or more of the following areas: underwriting, marketing, loss prevention, auditing or similar knowledge that provide the necessary skills and abilities

Continuous learning required, as defined by the Company's learning philosophy

Workers' Compensation experience required

Demonstrated superior judgment in evaluating and determining the proper pricing for prospective policyholders using corporate underwriting guidelines by accepting or rejecting risks for the purposes of issuing workers' compensation insurance coverage

Demonstrated superior judgment and analytical abilities to analyze regions and/or territories and identify corrective action

Thorough knowledge of departmental procedures, processes and workflow

Extensive knowledge of appropriate jurisdictional workers' compensation laws, regulatory authorities, industry trends and their impact

Ability to take a lead role and/or assist in training and mentoring of others

Ability to understand business needs and conceptualize and implement processes and procedures that support business strategies

Ability to research workers compensation laws, regulations or issues specific, in order to offer guidance and/or direction to others

Ability to train and mentor others

Demonstrated ability to communicate our value proposition as a carrier

Demonstrated leadership abilities

Demonstrated expertise regarding territory or region

Expert knowledge of workers compensation insurance and underwriting techniques

Demonstrated expertise in Risk Management techniques, strategies and market segment nuances

Ability to effectively communicate and formally present programs and concepts to high level contacts from agents, brokers and risk management customers

Ability to take a lead role on Risk Management new business acquisition and renewal retention strategies

Ability to understand customers' business needs and customize pricing and services strategies accordingly while also achieving Enterprise profitability goals

Knowledge of claims and loss control concepts, including impact of treatment of Allocated Loss Adjustment Expense and market differentiators

Knowledge of insurance operations including state jurisdictional requirements

In-depth knowledge of various rating plans and pricing mechanisms (retro's, retention plans, large deductibles)

Demonstrated superior judgment in evaluating and determining the proper pricing for prospective policyholders using Enterprise underwriting guidelines

Extensive knowledge of appropriate jurisdictional workers' compensation laws, regulatory authorities, industry trends and their impact

Ability to understand business needs and conceptualize and implement processes and procedures that support business strategies

Ability to train and mentor others

Demonstrated leadership abilities