Real HR Hero · 1 month ago
Administrative Coordinator – Sales & Marketing
United States
Full-time
Onsite
Entry Level
$20/hr - $25/hr
2+ years expReal HR Hero is a growing Los Angeles-based HR Consulting firm that offers HR Support Services and Recruiting Services to clients nationwide. The Administrative Coordinator – Sales & Marketing will be responsible for supporting sales growth, managing marketing content, and ensuring a seamless client experience while working closely with the Founder and cross-functional team members.
ConsultingHuman ResourcesRecruitingStaffing Agency
Responsibilities
Learn and stay current on RHRH service offerings, pricing, language, and value propositions
Prepare polished sales proposals and presentations using Canva, PowerPoint, Word, and PDF formats
Manage service agreements from creation to signature (Box.com or other e-sign tools)
Maintain accurate client and lead information in Box.com and ClickUp
Track agreement terms and initiate outreach to clients approaching expiration to discuss renewals, pricing updates, and service adjustments
Support the client onboarding journey (intro emails, surveys, welcome packets, scheduling)
Provide high-quality customer service through timely follow-up, coordination, and clear communication
Make light outbound calls to prospective or warm leads, as assigned
Draft copy, design graphics, and support the development of digital and print marketing materials
Develop, schedule, and maintain social media content across LinkedIn, Instagram, Facebook, and other platforms
Collaborate with external marketing partners; review and approve content when needed
Monitor social media engagement and analytics to identify trends and optimization opportunities
Assist with website updates, including staff bio changes, new service pages, and basic content edits
Create and distribute the monthly RHRH newsletter with support from HR Consultants
Support ongoing branding initiatives, including creative campaigns, seasonal promotions, and partner gifts
Maintain and update the sales pipeline in ClickUp, ensuring all leads, statuses, and communications are documented
Qualify inbound leads, respond to inquiries, and schedule consults for the Founder and HR team
Conduct prospective client research by analyzing websites, social media (e.g., LinkedIn), public databases, and other sources
Identify decision-makers, gather background information, and develop intel to support strategic outreach efforts
Prepare monthly sales and recruiting reports using ClickUp, JazzHR, Box.com, and other systems
Track and reconcile expenses as assigned
Assist with ordering and delivering swag for new hires, in coordination with the Operations Coordinator
Answer operator phone calls when available and route to appropriate team members
Assist with special projects, process improvements, and internal initiatives related to branding, marketing, and sales performance
Support virtual and in-person events, including webinars, networking meetups, conferences, and RHRH-hosted events
Coordinate speakers, create agendas, assist with marketing, manage registrations, and track attendance
Serve as an on-site or virtual event manager to ensure seamless execution (rare, but possible)
Perform other duties as assigned, demonstrating flexibility and commitment to organizational success
Qualification
Required
2+ years of experience in administrative support, sales coordination, marketing, or similar roles
Experience with customer service, lead management, or sales outreach
Experience coordinating projects or managing multiple workflows simultaneously
Familiarity with digital marketing concepts, social media engagement, and content creation
Strong understanding of sales pipelines, tracking systems, and customer service best practices
Experience using CRMs, project management tools (ClickUp preferred), and document management systems (Box.com)
Ability to learn and articulate HR services, terminology, and value propositions
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Comfort using design and content tools such as Canva, LinkedIn, Meta Business Suite, and basic CMS platforms
Ability to maintain and update simple website content
Strong computer literacy and ability to learn new systems quickly
Excellent written and verbal communication skills with a professional, friendly tone
Ability to respond promptly to leads, clients, and internal partners
Strong follow-through, prioritization, and task management skills in a remote environment
Ability to work independently, manage shifting priorities, and meet deadlines
Positive attitude and a collaborative mindset — must be comfortable working with a diverse team of HR Consultants
Ability to analyze customer data, research prospects, and identify trends
Strong attention to detail with a focus on accuracy and quality
Creative problem-solver with the ability to improve processes and streamline workflows
Curious, flexible, and eager to learn — especially in the HR industry
Comfortable working in a consulting environment with ambiguity and fast-changing needs
Demonstrates initiative, independence, and resourcefulness
Embodies the Real HR Hero motto: Work Smarter, Not Harder — balancing fun, creativity, and productivity
Positive outlook toward the HR function and the work we do to support employers AND employees
Ability to read, write, and communicate clearly with various audiences
Ability to perform basic math functions, including calculating totals, percentages, expenses, and simple reconciliations
Preferred
Experience supporting leadership or executive teams preferred
Benefits
Intentional Work-LIFE-Balance - Flexible schedule
Sick & PTO Accrual
Various healthcare plans, including disability.
Retirement account with a match
On-the-job training
Growth opportunities
Company
Real HR Hero
Real HR Hero is a consulting agency that provides human resources for startups, mentoring, coaching, and project management services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Tonyel Thompson
Founder and HR Consultant
Company data provided by crunchbase