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MUFG · 5 hours ago

Bilingual Corporate Banking Client Services Analyst for Japanese Corporate Banking, Chicago

Chicago, IL

Full-time

Hybrid

Entry Level

$74K/yr - $81K/yr

1+ years exp

Mitsubishi UFJ Financial Group (MUFG) is one of the world’s leading financial groups, seeking a Bilingual Corporate Banking Client Services Analyst to support Japanese Corporate Banking clients. The role involves assisting clients with inquiries, determining pricing for loans and deposits, and ensuring client satisfaction while protecting the bank’s capital and reputation.

Financial Services

Responsibilities

Monitor maturing loans, deposits and foreign exchange (FX) transactions, proactively reaching out to the clients to ensure the client’s funding, saving and forex needs are properly addressed each day

Determine the rate applicable to the clients based on the relationship status and credit approval conditions and seek funding rates from Global Market Division

Instructs the back office operations to proceed with booking the transactions once the terms and conditions of the products are agreed upon ensuring those meeting approved conditions confirming sufficient credit capacity

Close foreign exchange deals (buying and selling) with all major currencies for spot dates and also set forward option contracts

Arrange standby domestic/Caymen/money market for various terms and conditions ensuring the rate quoted meeting all internal guidelines

Improving/maintaining client satisfaction by respond in a timely manner to various client inquiries and requests

Deepen awareness and limit the potential for fraud. Investigate any suspicious activities and wire transfers, contacting clients to ensure all funding and fund transfers are properly authorized by registered representatives

Monitor NSF(non-sufficient fund) data throughout the day and contact the client and relationship manager to address the NSF not to lead to overdraft

Monitor WIP account to ensure every entry should be accounted for to have correct GL data

Meet with the client to brief on the services CSD provides and support the relationship manager to market JCB’s full service and dedicated client service resources

Maintain full understanding of the Bank's internal policies and procedures relevant to credit policies (ACP/ACRP), transaction banking products, acquire knowledge and keep abreast of overall banking operation and products as well as the financial market conditions

Work with Transaction Banking Client delivery team to follow up with the client to address any issues

Participate in departmental and JCB cross unit projects

Update and maintain a variety of databases; retrieve data to produce reports, conduct analyses, and respond to client and management inquires

Participate in Kaizen activity to improve accuracy and efficiency of operations and prepare and update CSD operation manuals and procedures, if any

Perform duties as assigned by Department Head including, such as:

Assist with State, Federal, and internal audits

Investigate and provide solutions for past due and pending items

Qualification

Corporate BankingClient Services ExperienceJapanese Language ProficiencyTransaction Banking ProductsPC ApplicationsAccounting PrinciplesCommunication Skills

Required

A Bachelor's degree or have equivalent work experience is required

Minimum one year of client services work experience in Financial Services industry is required

In-depth knowledge of corporate banking procedures, products and operations (Loan, Deposit, Foreign Exchange, a full suite of transaction banking products, wire transfer, ACH, ), trade finance products (SBLC, LC, BB BR)

Excellent communication skills in English and Japanese with attention to details and problem-solving capacity is required (Japanese language proficiency is required)

Be able to communicate effectively and build positive working relationships with various internal partners

Knowledge of basic PC applications (MS Word, Excel and PowerPoint)

Basic knowledge of accounting principles