Integration and Support Specialist jobs in United States
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Guardian Dentistry Partners · 5 hours ago

Integration and Support Specialist

positionMiami, FL
timeFull-time
remoteHybrid
seniorityMid Level
money$65K/yr - $75K/yr
date3+ years exp

Guardian Dentistry Partners is seeking an Integration and Support Specialist who will help dental teams streamline their workflows with effective technology solutions. The role involves leading integrations, managing data systems, providing post-go-live support, and training users to ensure smooth operations across practices.

DentalHealth CareMedical
Hiring Manager
Whitney K.
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Responsibilities

Guide dental teams through new PMS setups and transitions from legacy systems
Support go-live weekends, data validation cycles and end-to-end implementation tasks
Oversee data mapping, migration and cleanup to ensure accuracy
Coordinate with vendors for integrations such as Apteryx, Pearl AI, data warehouse tools and others
Test system performance, run audits and maintain data quality standards
Manage and resolve support tickets for the practice management system
Troubleshoot issues, escalate when needed and ensure timely follow-through
Work with internal teams to improve workflows and reduce recurring issues
Deliver hands-on training for practice teams
Create simple and clear documentation that helps users understand the system and stay confident

Qualification

Dental PMS experienceData migrationSystem upgradesData mappingProactive mindsetCommunication skills

Required

Three to five years working with a dental PMS such as Denticon, Dentrix, Eaglesoft or Open Dental
Experience supporting multi-location implementations or system upgrades
Comfort with data migration, mapping, validation and testing
Strong understanding of dental workflows and how technology fits into operations
Solid communication skills with the ability to explain technical details in a simple way
A proactive mindset and a genuine interest in helping teams succeed

Benefits

Comprehensive benefits

Company

Guardian Dentistry Partners

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Guardian Dentistry Partners is a dental support organization that provides dental practices and dental partnership programs.
dateFounded in 2018
location
Miami, Florida, USA
people-size1001-5000 employees
web-link
https://guardiandentistry.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Morgan Stanley Private Credit
2024-05-06Series Unknown

Leadership Team

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Rhett Duleba
Partner - Senior Vice President - Operations and Acquisitions
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Amit Ganglani
Partner Doctor
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Recent News

Morgan Stanley Investment Management
Morgan Stanley Private Credit Leads Strategic Growth Capital Investment In Guardian Dentistry Partners
2025-03-21
Business Wire
Guardian Dentistry Partners Taps Planet DDS and Pearl to Power AI-Driven Dental Innovation
2025-03-04
EIN Presswire
Guardian Dentistry Partners and Perio Protect Celebrate Innovative Periodontal Care Success
2024-11-05
Company data provided by crunchbase