Portland Webworks · 1 month ago
Director of User Experience (UX)
Portland, ME
Full-time
Onsite
Director/ExecutivePortland Webworks is a company dedicated to delivering high-quality software solutions that assist governments in serving their constituents. As the Director of UX, you will lead a team of UX designers and advocate for best practices while collaborating with clients to develop research-driven design solutions.
AppsCRMGovernmentInformation TechnologyRoboticsSoftwareWeb Design
Responsibilities
Serve on a small, entrepreneurial, and growth-focused executive leadership team alongside the Directors of PM/BA/QA, Software Development, Technology, and Business Development
Lead, represent, and advocate for a team of UX designers, UI designers, and content specialists
Manage day-to-day HR responsibilities for your team, including scheduling, recruiting, performance management, and professional development
Work directly with clients to understand their business challenges, complex systems, data, and processes, ensuring your team develops research-driven design solutions
Present and champion your team’s ideas to clients, stakeholders, and executives
Promote UX best practices across the organization, collaborating closely with developers, project managers, business analysts, and QA professionals
Participate actively in sales presentations, communicating the value and scope of our UX services
Advance the company’s UX practice by evolving creative processes, driving continuous improvement, and evaluating emerging tools and technologies (including AI and automation)
See your team’s ideas come to life in real products used by real people
Qualification
Required
Experience working in a fast-paced Agile software development environment and familiarity with common toolsets
Client-facing experience leading requirements workshops, business analysis discussions, user research initiatives, and content strategy
Skill in planning and conducting user testing for low- and high-fidelity wireframes, site maps, and prototypes
Expert, hands-on proficiency with Figma
Experience with UX research tools such as Optimal Workshop, Maze, and SurveyMonkey
Ability to accept and apply critical feedback while managing client expectations
Practical understanding of web technologies (HTML, CSS, JavaScript, etc.) and their implications for design
Commitment to staying current with design trends and emerging technologies
Excellent verbal and written communication skills
Strong work ethic and the ability to remain positive under pressure
Experience with iterative design and giving thoughtful, constructive feedback
Benefits
100% company-paid health insurance for employees
100% company-paid dental insurance for employees
60–95% premium coverage for dependents (based on tenure)
Vision, LTD, STD, and life insurance
Up to 25 days of paid vacation
Health reimbursement account (to reduce out-of-pocket costs)
3% company match for retirement plan
Profit sharing
Flexible scheduling
Company
Portland Webworks
Since 1999, Portland Webworks has been building custom software solutions that delight customers, improve efficiency, and drive business goals.
Founded in 1999
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase