Front Desk Receptionist jobs in United States
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Four Seasons Hotels and Resorts · 2 hours ago

Front Desk Receptionist

Four Seasons Hotels and Resorts is a luxury hotel company committed to creating exceptional guest experiences. The Front Desk Receptionist welcomes guests, providing an exceptional guest experience at check-in, during the guest’s stay, and on departure.

HospitalityHotelLeisureRental PropertyTravel

Responsibilities

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc
Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone
Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests

Qualification

Luxury hotel experienceCustomer service orientationInterpersonal skillsCommunication skillsCross cultural sensitivityGuest centricity

Required

Excellent interpersonal skills and communication skills
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc
Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone
Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests
Candidates must have valid work authorization for the U.S
Flexibility to work early mornings, evenings, weekends and holidays
Friday/Saturday/Sunday availability required

Preferred

One + years experience working within a luxury hotel or similar environment is considered an asset
Cross cultural sensitivity, and customer service orientation
Guest centricity and understanding the importance of guest's preferences

Benefits

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Company

Four Seasons Hotels and Resorts

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Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.

Funding

Current Stage
Public Company
Total Funding
$579M
Key Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity

Leadership Team

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Alejandro Reynal
President and CEO
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Sudhakar Veluru
CIO / CTO
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Company data provided by crunchbase