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FreshPoint, Inc. · 8 hours ago

Inside Sales Represenative

Pompano Beach, FL

Full-time

Onsite

Entry Level

1+ years exp

FreshPoint, Inc. is seeking an Inside Sales Representative to maintain and increase market share by satisfying customer needs and meeting departmental objectives. The role involves coordinating customer service across departments and developing strong relationships with customers while managing daily tasks related to order processing and sales.

Food Processing

Responsibilities

Identify customer and department needs and satisfy them effectively

Maintain and develop assigned customer base

Working knowledge of all products and categories to drive penetration of existing accounts

Cross-train and foster solid working relationships within department and with other departments

Input orders into computer system

Via telephone and other media, sell all major product categories through the presentation of new products, services, ideas, uses, and applications to meet all established sales and profit objectives

Responsible for creating and maintaining necessary company and customer files

Responsible for managing daily tasks and reports related to order processing, shipments, deliveries, customer needs, and others as assigned

Support company sales and gross profit projections and goals as needed

Adhere to operational procedures

Attend meetings as scheduled

Work with sales team

Advance education and knowledge of products, company, and industry through assigned and self-directed internal courses, meetings, and other resources

Attends department sales meetings, as scheduled, and participates in other activities as requested

Working different days, hours and overtime may be needed occasionally

Adhere to all applicable GMP (Good Manufacturing Practice), personal hygiene, and SQF (Safe Quality Food) policies and procedures

Perform other duties as required

Qualification

Sales techniquesCustomer serviceMS OfficeCulinary experienceData entry skillsCommunication skillsAttention to detailProblem solving

Required

High school diploma or general education degree (GED)

One (1) year minimum experience in sales and/or customer service position preferred

Working knowledge of MS Office (Word, Excel, and Outlook)

Strong numeric and alpha-numeric data entry skills

Proven ability to communicate effectively in a positive manner both verbally and in writing

Attention to detail, accuracy, effectiveness, and efficiency

Pursues knowledge, education, training, and development opportunities

Shares expertise with others

Customer service to internal and external customers

Solicits internal and external customer feedback to improve service and processes

Responds to requests for service and assistance

Maintains confidentiality

Participates in meetings, presentations, and demonstrations

Ability to read, comprehend, and analyze written information including, but not limited to general business periodicals, professional journals, technical procedures, or governmental regulations

Communicates clearly and effectively through written, spoken, and other media

Attention to detail, accuracy, effectiveness, and efficiency in all activities and actions

Contributes to building a positive team spirit

Follows policies and procedures

Supports the organization's goals and values

Uses time efficiently, prioritizes and plans work activities

Treats others with respect and consideration regardless of their status or position

Adheres to safety and security procedures

Reliable and timely attendance

Follows instructions and management direction

Strong communication and interpersonal skills

Knowledge of sales techniques, marketing principles, products, company, industry, and other related areas

Ability to effectively present information and respond to questions in one-on-one and small group situations with associates, managers, representatives, and others

Ability to perform required mathematical tasks related to money, profitability, weight, measurement, volume, distance, and other related areas

Ability to assess situations and problem solve with and/or without direction and instruction

The physical demands described here are representative of those required by an employee to successfully perform the essential functions of this job

Regularly Required To: Sit for extended periods, Perform repetitive movement and use of fingers, hands, wrists, and arms to type, handle, feel, and reach, Talk, Hear

Occasionally Required To: Stoop, kneel, crouch, and/or crawl, Lift and/or move up to 25 pounds