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Greenway Health · 7 hours ago

Program Manager - EPMO

Tampa, FL

Full-time

Hybrid

Mid, Senior Level

4+ years exp

Greenway Health is a company that focuses on enhancing performance and governance maturity through strategic program management. The Program Manager - EPMO will lead enterprise programs, ensuring alignment with business goals while collaborating across various departments to deliver measurable outcomes.

Health CareInformation TechnologyMedicalSoftware

Responsibilities

Lead end-to-end delivery of enterprise programs and product portfolios—from intake and scoping through execution, adoption, and measurable value realization

Establish and maintain enterprise governance cadences (e.g., QBRs, VVMs, BODMs) and ensure consistent operating rhythms across business units

Drive cross-functional collaboration and alignment with Finance, Legal, Compliance, Security, Sales, Customer Success, Product, and Engineering teams

Represent assigned product lines or portfolios, managing the integrated roadmap, timelines, dependencies, and release readiness

Serve as part of the product leadership team, fostering collaboration between product management, development, and operations

Apply Agile program and project management best practices; monitor agile metrics to ensure product value delivery

Coordinate user-feedback sessions and integrate customer and market insights (VOC/NPS) into planning and delivery cycles

Develop and maintain executive dashboards and scorecards that link program performance to key business outcomes (e.g., revenue growth, risk reduction, cost efficiency, customer satisfaction)

Track, analyze, and report progress using work-item and project-tracking software, ensuring transparency for all stakeholders

Identify, escalate, and resolve risks, impediments, and ownership gaps to maintain delivery momentum

Prepare and present business cases, ROI analyses, and strategic recommendations to guide prioritization and resource allocation

Manage vendor contracts and relationships supporting program and product portfolio execution

Ensure adherence to enterprise compliance, security, & regulatory standards (e.g., SOC 2, HIPAA)

Apply AI, automation, and analytics to enhance governance, reporting, and delivery efficiency

Evaluate and optimize PMO and product delivery processes, driving continuous improvement and adoption of best practices

Mentor and coach Project and Program Managers; may directly manage a team of project management professionals

Maintain regular communication with executive stakeholders, clearly conveying objectives, progress, risks, and outcomes

Champion a culture of transparency, accountability, innovation, and customer-centric execution across the enterprise

Develop detailed project and program plans, milestones, and deliverables

Facilitate governance meetings and stakeholder communications

Ensure risks, dependencies, and issues are proactively managed and escalated

Deliver programs that drive measurable improvements in performance, customer experience, or efficiency

Apply PMO tools, templates, and methodologies consistently

Qualification

Program ManagementAgile MethodologiesStakeholder EngagementAI-driven ToolsPMP CertificationCloud TechnologiesSaaS ExperienceDigital TransformationTeam DevelopmentBudget ManagementProcess OptimizationCommunication SkillsProblem SolvingOrganizational Skills

Required

Bachelor's degree in Business, Engineering, IT, or related field

Four (4)+ years progressive experience in program or project management within a matrixed, cross-functional, or enterprise environment

Proven track record managing medium to large-scale initiatives or product portfolios with measurable business outcomes

Hands-on experience with Agile methodologies, program governance, and stakeholder engagement across multiple departments

Advanced experience with iterative development and scaled Agile methodologies (e.g., SAFe, LeSS, Scrum@Scale, Disciplined Agile)

Demonstrates the ability to translate complex business goals into actionable program strategies and measurable outcomes

Builds alignment across diverse stakeholder groups, ensuring effective communication, prioritization, and decision-making

Proactively identifies risks, manages dependencies, and leads organizational change and adoption with minimal disruption

Excellent written and verbal communication skills, including experience presenting to executive leadership and cross-functional teams

Strong understanding of business cases, ROI modeling, and budget management to support data-driven decisions

Promotes a culture of learning, process optimization, and innovation leveraging automation, analytics, and AI

Deep knowledge of professional project management practices, including estimating, planning, risk management, and servant leadership

Strong organizational skills with proven ability to manage multiple concurrent initiatives in a matrixed environment

Skilled in work item and portfolio management tools (e.g., Jira, Rally, Azure DevOps, Agility)

Collaboration, problem-solving, and team development capabilities; experienced in leading teams through all stages of group growth

Proficient with Microsoft Office Suite and standard business productivity tools

Demonstrated ability to lead, mentor, and grow teams, applying a growth-mindset leadership approach

Preferred

Exposure to enterprise transformation, cloud, SaaS, or digital programs preferred

Experience in healthcare, compliance-driven, or regulated industries a plus

Experience implementing and utilizing AI-driven tools (e.g., predictive analytics, generative AI, intelligent automation) to enhance project planning, risk mitigation, and decision-making within enterprise PMO environments

PMP or CSM certification preferred

Working knowledge of cloud, SaaS, and digital transformation concepts, with familiarity in healthcare IT preferred