Apply on Employer Site

SBA Communications · 2 hours ago

Senior Network Operations Engineer

Boca Raton, FL

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

SBA Communications is a leading independent owner and operator of wireless communications infrastructure. The Senior Network Operations Engineer is responsible for designing, installing, maintaining, and supporting LAN and WAN infrastructures, providing high-level technical support, and ensuring effective communications infrastructure management.

TelecommunicationsWireless

Hiring Manager

Dana Jobin, PHR

Responsibilities

Provides support for technical direction and engineering expertise for communications (LAN/WAN) systems infrastructure activities, including network planning, designing, and implementing communications infrastructure requirements for buildings and systems

Ensures that adequate and appropriate planning is provided in building communications spaces, networks, and media pathways to meet industry standards

Interfaces with internal and external customers and vendors to determine communications infrastructure needs

Manages third-party vendor relationships and holds them accountable for the delivery of outsourced functions, specifically call center and network operations

Develops and implements a robust disaster recovery strategy for critical systems and infrastructure

Assess single points of failure in infrastructure and recommend actions as appropriate

Responds immediately to Production issues

Focuses on utilizing expertise in routing, switching, firewall, and load-balancing using a thorough understanding of IP, routing protocols, switching, and security based on extensive hands-on experience

Works with leadership, property LAN service providers (LSPs), end-user computing services delivery, and hosting services to manage enterprise availability, server, storage, and virtualization, inclusive of security/privacy, risk management, and disaster and crisis management

Provides senior technical engagement for all phases of the infrastructure lifecycle from ideation through execution, as well as ongoing management and support of the end-to-end network servicing all cloud and Data Center Network systems

Works with leadership to develop and execute new initiatives to simplify, standardize, optimize, and automate the network designs, tooling, and operations to reduce implementation cycle times, eliminate service downtime, optimize performance, and ensure that all security and compliance requirements are fully governed

Establishes cross-team level relationships and partnering with all business disciplines and other teams to define Data Center Network services, meet service level requirements, and serve as an escalation point to resolve service delivery and operational issues

Fosters an environment of continuous improvement and structured processes and procedures that support a zero-fault culture

Delivers Data Center Network technical support to meet defined service levels that are benchmarked against industry standards and metrics

Monitors area usage/demand of services provided to ensure that shared services' actual expenditures are in line with planned spending

Tracks actual utilization of services and products, including reporting of supplier performance, in meeting business service expectations and service levels

Defines requirements, strategy, solutions, and standards for Data Center, LAN/WAN Network infrastructure to meet business needs and adhere to enterprise architecture & security standards

Partners on all aspects of the technology lifecycle, including requirements, product and services management, planning, procurement, installation, support, and retirement in conjunction with other Infrastructure VPs, Enterprise Architecture, and the business planning teams

Supports the development of and compliance with enterprise architecture, engineering, and design plans

Demonstrates extensive operational support capability with strong ITIL best practices (i.e. Incident Management, Problem Management, Change Management, Capacity Management, Release Management, Service Level Management)

Other projects and duties as assigned

Qualification

Cisco routers & switchesNetwork security devicesEnterprise architectureLAN/WAN communicationsCloud FunctionsNetwork optimizationRouting protocolsPacket capturesProblem managementCommunication skillsSelf-starterTeam player

Required

BS in Computer Science or relevant field of study

Minimum 8+ years of directly relevant experience

Strong understanding of and experience with Enterprise architecture, Cloud Functions, Identity & Security, and how they interoperate with network architecture

Required experience: Cisco routers & switches, Cisco, & Fortinet Firewalls, Ruckus Wireless & switching

Strong knowledge of device level security, ACLs, port level security, VLANs, VRFs

Knowledgeable across a broad set of infrastructure platforms (Cisco, Juniper, Linux, AWS, Fortinet, Ruckus, etc.)

Extensive experience with instrumentation, enterprise monitoring, and reporting tools

Strong knowledge of factors affecting network optimization and performance; strong knowledge of network capacity analysis and trending; knowledge of application designs including 2-tier, 3-tier, and web browser-based designs

In-depth knowledge of modern enterprise networking routing protocols such as EIGRP, BGP and OSPF

Knowledge of network applications such as DHCP and DNS

Strong understanding of voice and data network protocols: Ethernet, R/ARP, LACP, Spanning Tree, VSS, 802.1Q, TCP/IP, IPSEC VPNs, BGP, HSRP, NAT, TACACS+ & RADIUS, MFA, SIP, SNMP/RMON and RDP

In-depth knowledge of LAN/WAN communications and network hardware such as routers, Ethernet switches, gateways, firewalls, and load balancers; strong knowledge of multiple topologies and media

Strong knowledge of device-level security, ACLs, port-level security, VLANs, and VRFs

Proficient in packet captures, such as Wireshark, TCPDump, and TCP flow tools, such as NetFlow, jFlow, SFlow

Strong knowledge of network optimization and performance analysis and identifying factors affecting network optimization and performance

Strong knowledge of network capacity analysis, planning, and trending

Familiarity with general-purpose test equipment, including network sniffers and traffic generators

Possess excellent oral and written communication skills

Ability to work well with people of various backgrounds and skill levels

Self-disciplined, self-starter, and professional who can successfully bring projects to closure with a minimum of direction, guidance, and oversight

The ability to operate independently, without close supervision