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PACSUN · 3 months ago

Seasonal Digital Specialist

Kennesaw, Georgia, United States

Full-time

Onsite

New Grad, Entry Level

Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. The Digital Support Specialist plays a key role in driving sales by ensuring smooth execution of digital operations and contributing to an exceptional omni-channel customer experience.

FashionSports

Responsibilities

Interacts professionally and effectively through verbal and written communication with all employees, peers and customers

Knowledge of the store product and strong organization skills

Accepts and improves performance after receiving feedback from supervisors

Demonstrates ability to work well with other team members through team selling, tasks assignments, floor sets, etc

Ability to work within team environment; builds positive team relationships that benefit the overall store performance

Delivers an engaging, positive and authentic customer digital experience

Complete all tasks in a timely and efficient manner

Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs

Be an expert of process, shipping, technology, accuracy, efficiency and customer experience

Be a part of and lead team to drive the Omni customer experience in store

Achieve fulfillment goals and store expectations by supporting priorities for SFS, BOPIS and Same Day Delivery

Set the example by quickly and accurately picking, packing, and shipping online customer orders

Takes direction/feedback and seeks ways to improve overall productivity

Ability to work independently, is self-motivated, and works with a sense of urgency

Qualification

Digital operationsCustomer experienceTime managementCommunication skillsMath skillsTeamworkProblem-solvingSelf-motivation

Required

Passion for product, brands, fashion and trends

Effective written, verbal and presentation skills

Strong communications skills

Excellent time management skills

Proficient in math and possesses strong computer skills

Ability to work independently, is self-motivated, and works with a sense of urgency

Ability to work within team environment; builds positive team relationships that benefit the overall store performance

Ability to maneuver around sales floor, stockroom and office areas

Ability to work in open environment with fluctuating temperatures and standard lighting

Ability to lift and/or move up to 20 pounds frequently and occasionally lift and/or move up to 35 pounds

Ability to sit/stand for long periods of time and climb ladders as needed

Ability to talk or hear regularly, and frequently sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat

Flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required

Company

PACSUN

Glassdoor3.5

Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art, and sport. Co-created in Los Angeles.

Founded in 1982

Anaheim, California, USA

10001+ employees

http://www.pacsun.com/

Funding

Current Stage

Late Stage

Total Funding

unknown

2016-09-07Acquired

Leadership Team

Russell Bowers

CFO

Brieane Olson

Chief Brand Officer

Recent News

Digital Commerce 360

Pacsun launches new ecommerce-enabled community app

2026-01-17

Morningstar.com

/C O R R E C T I O N — Pacsun/

2026-01-11

PR Newswire

Pacsun Expands Globally: Announces First U.S. Store Count Increase in Nearly Two Decades and Opens First International Store in Dubai

2025-12-18

Company data provided by crunchbase